Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jackquenique Davis

McKinney,TX

Summary

I’m Jackquenique, a reliable, results-driven employee who consistently goes above and beyond to contribute to team success and deliver high-quality work on time."

Overview

7
7
years of professional experience
1
1
Certification

Work History

Leasing Consultant

Quality Personal/ palladium
McKinney, TX
06.2024 - 03.2025
  • Leasing apartments
  • Showing apartments
  • Answering calls
  • Making leases for residents

Assistant Manager

Family Dollar
Dallas, TX
11.2020 - 12.2023
  • Opening and closing the store
  • Ordering
  • Stocking
  • Managing my employees

Customer Service Representative

iQor
Dallas, TX
03.2018 - 08.2020
  • Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
  • Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
  • Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
  • Proactively followed up with customers after issue resolution to ensure their satisfaction was maintained

Education

(High School Diploma) -

Lake Highlands High School
Dallas, TX
05.2016

Skills

  • Customer service
  • Time management
  • Office Management
  • Microsoft office software

Certification

  • ServSafe
  • First Aid Certification
  • Child Development Associate Certification
  • CPR Certification

Timeline

Leasing Consultant

Quality Personal/ palladium
06.2024 - 03.2025

Assistant Manager

Family Dollar
11.2020 - 12.2023

Customer Service Representative

iQor
03.2018 - 08.2020

(High School Diploma) -

Lake Highlands High School
Jackquenique Davis