I’m Jackquenique, a reliable, results-driven employee who consistently goes above and beyond to contribute to team success and deliver high-quality work on time."
Overview
7
7
years of professional experience
1
1
Certification
Work History
Leasing Consultant
Quality Personal/ palladium
McKinney, TX
06.2024 - 03.2025
Leasing apartments
Showing apartments
Answering calls
Making leases for residents
Assistant Manager
Family Dollar
Dallas, TX
11.2020 - 12.2023
Opening and closing the store
Ordering
Stocking
Managing my employees
Customer Service Representative
iQor
Dallas, TX
03.2018 - 08.2020
Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
Resolved complex customer complaints by investigating the root cause of the issue and implementing appropriate solutions
Proactively followed up with customers after issue resolution to ensure their satisfaction was maintained