Jackson Coughlin
Summary
Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success.
Overview
7
7
years of professional experience
Work History
Lead Server Trainer
STK, The ONE Group
09.2021 - Current
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Promoted a culture of teamwork by facilitating collaboration among restaurant staff members.
- Actively participated in weekly management meetings, contributing valuable insights and suggestions to enhance overall restaurant operations.
- Maintained up-to-date knowledge on industry trends and best practices in order to continually update training methods.
Lead Server
Cucina Rustica
02.2018 - 07.2021
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
Education
High School Diploma -
Sedona Red Rock Highschool
Sedona, AZ05-2020
Skills
- Exceptional leadership
- Strong multitasking
- Guest relations
- Kitchen communication
- Food running skills
- High volume dining
Timeline
Lead Server Trainer
STK, The ONE Group
09.2021 - Current
Lead Server
Cucina Rustica
02.2018 - 07.2021
High School Diploma -
Sedona Red Rock Highschool
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