Jackson Davis
Kennewick,WA
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and guest care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
9
9
years of professional experience
Work History
Shift Manager
Coyote Bobs Casino
Kennewick, WA
03.2024 - Current
- Develop and maintain positive working relationships with staff and guests.
- Provided coaching and guidance to team members when necessary to improve performance.
- Ensure table game rules are followed to exact specification
- Opening and closing of facility
General Manager
Hops N Drops
Richland, WA
03.2015 - 02.2024
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize guest satisfaction.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Education
High School Diploma -
Grandview High School
Grandview, WA06-1993
Skills
- Team Development
- Safety Compliance
- Policy administration
- Workplace Safety
- Mentoring and Coaching
- Punctual and Reliable
- Delegating Work
- Decision-Making
- Operations Management
- Relationship Building
- Compliance understanding
- Energetic and Enthusiastic
- Documentation And Reporting
Timeline
Shift Manager
Coyote Bobs Casino
03.2024 - Current
General Manager
Hops N Drops
03.2015 - 02.2024
High School Diploma -
Grandview High School
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