Jackson Kerst
Reno,US
Summary
Dynamic professional with a proven track record in retail sales, excelling in customer service and team leadership. Successfully initiated dealer relationships, enhancing product offerings, and trained sales teams to improve performance. Adept in problem-solving and time management, consistently delivering exceptional service and fostering team success.
Overview
1
1
Certification
Work History
Assistant Manager
Summit Outfitters
Los Gatos
- Researched and identified new products for retail chain's inaugural bike and auto accessories store.
- Interviewed, hired, trained and mentored sales team to enhance performance.
- Established dealer relationships with premium off-road and outdoor product brands.
- Collaborated with owners to design and construct sales floor and repair shop.
- Scheduled product installations to ensure timely product delivery.
- Created and managed employee schedules for optimal staffing efficiency.
Sales Associate
Summit Bicycles
Los Gatos
- Engaged and educated customers on bike products to enhance product knowledge.
- Trained customers on product usage, including leading test rides for hands-on experience.
- Oversaw transfer of products and supplies between store locations to maintain inventory efficiency.
- Assisted repair technicians with diagnostics and scheduled repairs to optimize service workflow.
- Trained new sales team members to ensure high standards of customer service.
Sales Associate
Ace Hardware
Los Gatos, California
- Completed product training and validated knowledge of over 10,000 product SKUs through written and verbal assessments.
- Proactively engaged customers to deliver exceptional service.
- Recommended products tailored to customer needs for various household projects and repairs.
- Assembled and delivered products efficiently to enhance customer satisfaction.
- Organized stock systematically using a forklift and manual methods.
Education
Fire Fighter 1 - Fire Science
Truckee Meadows Community College Fire Academy
Reno, NV12.2024
HIGH SCHOOL DIPLOMA -
LOS GATOS HIGH SCHOOL
Los Gatos, CA, USSkills
- Team leadership
- Problem-solving
- Money handling
- Time management
- Adaptability and flexibility
- Customer service
Certification
- Certified Nevada Emergency Medical Technician
- Certified California Emergency Medical Technician
- California Ambulance Drivers Certificate
- American Heart Association CPR BLS Certified
Hobbies and Interests
- Mountain Biking
- Hiking
- Offroading
- Cooking
- Animals
- Tinkering + Mechanics
References
References available upon request
Timeline
Assistant Manager
Summit Outfitters
Sales Associate
Summit Bicycles
Sales Associate
Ace Hardware
Fire Fighter 1 - Fire Science
Truckee Meadows Community College Fire Academy
HIGH SCHOOL DIPLOMA -
LOS GATOS HIGH SCHOOL