Jackson Syphus
Duncan,Oklahoma
Summary
Dynamic Parts Specialist with a proven track record at O'Reilly Auto Parts, excelling in customer service and technical knowledge. Expert in parts identification and problem-solving, consistently exceeding customer expectations without relying on day-to-day tasks descriptions. Skilled in both customer interaction and maintaining up-to-date industry knowledge, ensuring high-quality support and efficiency.
Overview
2
2
years of professional experience
Work History
Parts Specialist
O'Reilly Auto Parts
05.2022 - Current
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Examined returned parts for defects and exchanged defective parts or refunded money.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
Education
High School Diploma -
Duncan High School
Duncan, OK05.2023
Automotive Mechanics
Red River Technology Center
Duncan, OK05.2023
Skills
- Technical knowledge
- Shipping and receiving
- Returns processing
- Parts identification
- Customer Service
- Vehicle operations knowledge
Timeline
Parts Specialist
O'Reilly Auto Parts
05.2022 - Current
High School Diploma -
Duncan High School
Automotive Mechanics
Red River Technology Center