Jackson Taylor
Waterford
Summary
Driven Sales Associate with proven experience at Big Lots, excelling in customer engagement and problem-solving to enhance store performance. Skilled in money handling and teamwork, effectively managed high-stress situations, ensuring operational excellence. Demonstrated ability to boost repeat business through exceptional service and product knowledge.
Overview
1
1
year of professional experience
Work History
Sales Associate
Big Lots
2023.06 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
High School Diploma -
Waterford Mott High School
Waterford, MI06.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Money Handling
Timeline
Sales Associate
Big Lots
2023.06 - Current
High School Diploma -
Waterford Mott High School
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