Jackson Turnage
Starkville,MS
Summary
Motivated team member with experience in customer service and training new hires. Skilled in conflict resolution and maintaining professionalism, consistently fostering a welcoming environment that encourages repeat business.
Overview
7
7
years of professional experience
Work History
Cashier
Marathon Gas Station
Starkville, MS
05.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring accountability and minimizing discrepancies.
- Assisted customers with product inquiries, promoting store offerings and enhancing satisfaction.
- Implemented best practices for inventory management, reducing stock shortages and overages.
- Trained new hires on operational procedures and customer service protocols to ensure consistency.
- Developed strategies to streamline checkout processes, improving transaction speed during peak hours.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Crew Member
Aramark
Starkville, MS
11.2023 - 05.2026
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in training new crew members on operational procedures and customer interaction techniques.
- Handled inventory management tasks, including restocking supplies and monitoring product availability.
- Resolved customer inquiries and concerns promptly, contributing to positive dining experiences.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
Crew Memberr
Schlotzsky's Deli
Madison, MS
10.2019 - 01.2021
- Provided exceptional customer service to enhance guest satisfaction and loyalty.
- Operated food preparation equipment efficiently, ensuring compliance with safety standards.
- Assisted in training new crew members on operational procedures and best practices.
- Maintained cleanliness and organization of workstations to promote a safe environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
Education
Bachelor of Science - Psychology
Mississippi State University
Starkville, MS12-2027
High School Diploma -
Germantown High School
Madison, MS05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- ID verification
- Time management skills
Timeline
Cashier
Marathon Gas Station
05.2026 - Current
Crew Member
Aramark
11.2023 - 05.2026
Crew Memberr
Schlotzsky's Deli
10.2019 - 01.2021
Bachelor of Science - Psychology
Mississippi State University
High School Diploma -
Germantown High School