Jaclyn Fleites

• Boosted customer satisfaction through efficient and friendly food service.
• Contributed to cleaning and closing duties to maintain efficient restaurant functionality.
• Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
• Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Managed end-of-day server duties efficiently.

• Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
• Maintained precise documentation of grooming history for each pet.
• Supported team members by effectively managing time and prioritizing tasks during busy periods.
• Handled nervous or anxious pets with patience and understanding, creating a positive experience for both animal and owner.

• Kept dining area tidy and inviting to enhance guest satisfaction.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Balanced numerous tables and orders efficiently, ensuring timely service.