Jaclyn Jesperson
Sweetwater,TN
Summary
Results-oriented individual experienced in leading teams to achieve high customer satisfaction. Known for strong work ethic and professionalism, contributing to seamless operations and positive guest interactions.
Overview
12
12
years of professional experience
Work History
Server
Cheesecake Factory Inc
Knoxville, TN
04.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure smooth food preparation processes.
- Maintained cleanliness and organization of dining area for optimal guest experience.
House Cleaner
Independant
Sweetwater, TN
01.2014 - 11.2020
- Led cleaning teams to ensure high standards of cleanliness and customer satisfaction.
- Developed efficient cleaning schedules, optimizing workflow and reducing client wait times.
- Trained new staff on proper cleaning techniques and safety protocols, enhancing team performance.
- Implemented quality control measures, consistently maintaining exceptional service levels across multiple properties.
Education
High School Diploma -
Liberty Christian Academy
Riceville, TNCosmetology License -
Sweetwater Institute of Cosmetology
Sweetwater, TN02.2027
Skills
- Strong work ethic
- Scheduling appointments
- Hair styling
- Customer consultation
- Professionalism and ethics
- Sanitation practices
- Issue resolution
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Social skills
Timeline
Server
Cheesecake Factory Inc
04.2024 - Current
House Cleaner
Independant
01.2014 - 11.2020
High School Diploma -
Liberty Christian Academy
Cosmetology License -
Sweetwater Institute of Cosmetology