Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaclyn Solomon

Sapulpa,OK

Summary

Account Executive at Oxford HealthCare with extensive experience in client account management and contract negotiation. Specializes in creating customized healthcare solutions that enhance client satisfaction and retention. Proven ability to collaborate across functions, achieving significant results in sales analysis and customer relationship management.

Overview

11
11
years of professional experience

Work History

Account Executive

Oxford HealthCare
Tulsa, OK
05.2024 - Current
  • Managed client accounts to drive satisfaction and retention.
  • Developed tailored healthcare solutions addressing diverse client needs.
  • Collaborated with cross-functional teams to improve service delivery.
  • Presented product offerings and updates to clients on a regular basis.
  • Negotiated contracts aligning with client expectations and requirements.
  • Generated weekly sales performance reports for upper management review.
  • Provided timely customer service support to resolve issues efficiently.
  • Cultivated relationships with key decision makers through visits and follow-ups.

Clinical Navigator

Pam Inpatient Rehab Hospital of Tulsa
11.2021 - 02.2024
  • Generated and analyzed sales contracts alongside referral and admission data from assigned territory.
  • Collaborated with business development team, admission managers, and staff to facilitate referral discussions.
  • Provided feedback and recommendations for program development and customer service improvement initiatives.
  • Developed and maintained strong relationships with stakeholders including patients, families, physicians, and nurses.
  • Led education sessions on company changes to enhance patient care and quality of life.
  • Cultivated referrals while completing comprehensive patient assessments.

Certified Occupational Therapy Assistant Licensed

Pam Inpatient Rehab Hospital of Tulsa
07.2020 - 11.2021
  • Assisted patients in enhancing independence through implementation of tailored care plans.
  • Progressed patients according to individualized care plans developed collaboratively.
  • Communicated care plan details and patient progress effectively during IDT meetings.
  • Established a client-centered, safe, and welcoming environment for all patients.

Certified Occupational Therapy Assistant Licensed

St. John Medical Center
07.2016 - 07.2020
  • Supported OTR/L in executing patient care plans within acute settings.
  • Advanced patient care strategies based on individual needs and progress.
  • Optimized treatment plans with a client-centered focus for effective recovery.
  • Communicated with physicians, physician assistants, nursing staff, and approved care providers regarding patient needs.
  • Concentrated efforts on stroke recovery, traumatic brain injury, and trauma cases.
  • Implemented and upheld Mission of St. John Health Care in all activities.

Certified Occupational Therapy Assistant Licensed

Moore Sports Therapy and Rehabilitation
04.2014 - 04.2016
  • Assisted in implementing care plans under supervision of OTR/L, CHT.
  • Progressed and graded patients based on individual needs and treatment goals.
  • Maintained communication across all therapy disciplines to ensure cohesive patient care.
  • Facilitated effective communication with supervisors, directors, patients, and MDs regarding care.
  • Ensured client-centered approach to therapy through patient assurance and support.
  • Documented daily patient progress and adjusted POC and HEP as necessary.
  • Monitored healthcare changes, ensuring patients received updates on insurance status.

Education

Associates of Applied Science - Occupational Therapy Assistant

Weatherford College
Mineral Wells, TX
12.2013

Bachelor of Science - Recreation, Parks and Tourism Sciences

Texas A&M University
College Station, TX
05.2005

Skills

  • Client account management
  • Contract negotiation
  • Healthcare solutions development
  • Sales analysis
  • Cross-functional collaboration
  • Customer relationship management

References

References available upon request.

Timeline

Account Executive

Oxford HealthCare
05.2024 - Current

Clinical Navigator

Pam Inpatient Rehab Hospital of Tulsa
11.2021 - 02.2024

Certified Occupational Therapy Assistant Licensed

Pam Inpatient Rehab Hospital of Tulsa
07.2020 - 11.2021

Certified Occupational Therapy Assistant Licensed

St. John Medical Center
07.2016 - 07.2020

Certified Occupational Therapy Assistant Licensed

Moore Sports Therapy and Rehabilitation
04.2014 - 04.2016

Associates of Applied Science - Occupational Therapy Assistant

Weatherford College

Bachelor of Science - Recreation, Parks and Tourism Sciences

Texas A&M University

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