Jacob Allen
Arlington,TX
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Arcis Golf. Proven track record in team leadership and guest engagement, driving operational efficiency and enhancing dining experiences. Adept at training staff and implementing workflow improvements, ensuring high standards in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Server
Arcis Golf
05.2021 - 09.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Managed multiple tables efficiently, enhancing guest satisfaction through attentive service.
- Trained new servers on menu items, service standards, and operational procedures.
Pool Supervisor
Invited Clubs
05.2024 - 09.2024
- Led cross-functional teams to execute operational strategies improving overall efficiency.
- Developed and implemented workflow improvements, enhancing productivity across multiple departments.
- Mentored junior staff, fostering professional development and knowledge sharing within the team.
- Analyzed performance metrics to identify trends, driving data-informed decision-making processes.
Chef
ClubCorp
05.2020 - 09.2021
- Developed innovative menu items, enhancing customer satisfaction and dining experience.
- Supervised kitchen staff, ensuring adherence to food safety and sanitation standards.
- Streamlined inventory management processes, reducing waste and improving cost efficiency.
- Trained new chefs on culinary techniques and kitchen operations for skill development.
Food Runner
ClubCorp
10.2019 - 05.2021
- Delivered food orders promptly to ensure customer satisfaction and timely service.
- Collaborated with kitchen staff to streamline order delivery processes and reduce wait times.
- Maintained cleanliness of dining area, enhancing overall guest experience and safety standards.
- Assisted in training new staff on food delivery procedures and restaurant protocols.
Education
No Degree - Business Management
Lone Star College
Houston, TXHigh School Diploma -
The Woodlands Highschool
The Woodlands, TX05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team leadership
Timeline
Pool Supervisor
Invited Clubs
05.2024 - 09.2024
Server
Arcis Golf
05.2021 - 09.2025
Chef
ClubCorp
05.2020 - 09.2021
Food Runner
ClubCorp
10.2019 - 05.2021
No Degree - Business Management
Lone Star College
High School Diploma -
The Woodlands Highschool