Jacob becerra
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ruby's Diner Inc. Proven ability to enhance guest engagement and satisfaction through relationship management and suggestive selling. Adept at multitasking in high-pressure environments while maintaining quality and efficiency.
Diligent [Desired Position] with solid background in providing exceptional customer service in high-paced environments. Effectively managed tables and collaborated with kitchen staff to ensure smooth operations and satisfied patrons. Demonstrated strong multitasking abilities and attention to detail, ensuring seamless dining experience.
Overview
4
4
years of professional experience
Work History
Server
Ruby's Diner Inc
03.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Car Detailer
All Magic Paint And Body
02.2025 - 03.2025
- Completed timely and thorough car details for increased customer satisfaction and repeat business.
- Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
- Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
Car Detailer
Riverside Collision
01.2025 - 02.2025
- Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
- Utilized effective time management skills to balance multiple projects simultaneously without sacrificing quality or efficiency.
- Provided exceptional customer service and addressed customer inquiries.
Education
Audeo Valley
Moreno Valley, CA03-2023
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Sales expertise
- Team collaboration
- Hospitality service expertise
- Suggestive selling
- Relationship management
Languages
Spanish
Professional Working
Timeline
Car Detailer
All Magic Paint And Body
02.2025 - 03.2025
Car Detailer
Riverside Collision
01.2025 - 02.2025
Server
Ruby's Diner Inc
03.2021 - Current
Audeo Valley
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