Jacob Bocanegra
Summary
Positive, upbeat, and adaptable, with excellent communication and teamwork abilities. Equipped with foundational knowledge in Finance and proficient in Microsoft Suite and Mathematics. Committed to making significant impact through dedication and proactive approach.
Overview
4
4
years of professional experience
Work History
Associate Patient Service Specialist
Covenant Urgent Care
10.2025 - Current
- Assist patients for registration and check in
- Verified Insurance
- Answered phone calls and assisted patients with problems
- Collected demographic, insurance and patient liability information and entered the Data into EPIC
- Collected payments from patrons which included cash, checks, and debit cards.
Library Student Assistant
Texas Tech University
06.2024 - 04.2025
- Organize research materials and digitize items
- Maintain filing systems and input records in Microsoft Excel
- Assist library staff with various administrative duties
- Conducted inventory checks to maintain up-to-date records of library collections.
- Supported staff with daily operations, enhancing overall library efficiency and service quality.
Webmaster
YourWebPro
01.2023 - 05.2023
- Maintained user-friendly, secure websites
- Conducted cross-browser testing and debugging
- Configured servers and optimized site performance
- Ensured online security via firewall and login page setup
Library Student Assistant
Texas Tech University
02.2022 - 04.2022
- Maintained organized shelving of library materials
- Guided patrons in locating resources and using equipment
- Managed interlibrary loan requests and coordinated deliveries
- Supported clerical tasks and aided patrons with technology access
Education
High School Diploma -
Lubbock High
Lubbock05.2019
B.S - Applied Personal Finance, Minor in Mathematics
Texas Tech University
Lubbock05.2026
Skills
- Communication & Teamwork
- Conflict resolution
- Adaptability & Attention to Detail
- Microsoft Windows & Excel Proficiency
- Customer Service
- Organizational & Filing Systems
- Patient confidentiality
- Insurance verification
- Professionalism and ethics
Timeline
Associate Patient Service Specialist
Covenant Urgent Care
10.2025 - Current
Library Student Assistant
Texas Tech University
06.2024 - 04.2025
Webmaster
YourWebPro
01.2023 - 05.2023
Library Student Assistant
Texas Tech University
02.2022 - 04.2022
High School Diploma -
Lubbock High
B.S - Applied Personal Finance, Minor in Mathematics
Texas Tech University
Relevant Coursework
Personal Financial Planning, Investments, Retirement Planning, Financial Counseling, Statistics, Mathematical Modeling