Jacob Bowen
Indian Trail,NC
Summary
Results-oriented professional with extensive experience in retail operations. Skilled in policy implementation and sales performance analysis, contributing to improved store efficiency and customer satisfaction across multiple locations.
Overview
17
17
years of professional experience
Work History
District Team Leader
Ollie's Bargin Outlet
Charlotte, NC
01.2016 - 08.2026
- Led district teams to enhance operational efficiency and customer service.
- Guided store managers on operational issues including staffing, inventory control, customer service, budgeting, and marketing to enhance overall store performance.
- Implemented new processes and procedures that improved efficiency of store operations across multiple locations in the region.
- Trained and mentored staff to ensure compliance with company policies and procedures.
- Coordinated inventory management and stock replenishment to maintain optimal stock levels across multiple locations.
- Implemented merchandising strategies to optimize store layout and product displays.
- Collaborated with various departments such as Human Resources, Finance, IT and Marketing to ensure smooth operations across all stores in the district.
Store Team Leader
Ollie’s Bargain Outlet
Cary, North Carolina
10.2009 - 01.2016
- Delivered exceptional customer team by selecting, training and developing store personnel.
- Managed the scheduling, training, and development of employees to ensure adequate staffing levels.
- Supervised daily store operations and ensured adherence to company policies.
- Managed payroll and scheduling to optimize sales and customer experience within budget requirements.
- Monitored sales performance to identify trends and adjust strategies accordingly.
- Identified opportunities for process improvement through analyzing workflow processes.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Bachelor of Science - Business Administration
Barton College
Wilson, NC05-2009
Bachelor of Science - Sports Management
Barton College
Wilson, NC05-2009
Skills
- Inventory management
- Operational efficiency
- Process improvement
- Visual merchandising
- Merchandising strategy
- Sales analysis
- Team building
- Coaching and mentoring
- Effective communication
- Time management
Accomplishments
- Coach of The Year Award 2022
- Top District KPI 2022
- Manager of the Year 2014
- Top Store KPI 2014
- Graduate of Ollie's Leadership Institute
Timeline
District Team Leader
Ollie's Bargin Outlet
01.2016 - 08.2026
Store Team Leader
Ollie’s Bargain Outlet
10.2009 - 01.2016
Bachelor of Science - Business Administration
Barton College
Bachelor of Science - Sports Management
Barton College