Summary
Overview
Work History
Education
Skills
Servitude
Timeline
GeneralManager
Jacob Brister

Jacob Brister

Alabaster,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Above Par leadership skills, proven by being shift lead and a certified trainer. A strong suit being relational skills.

Overview

2
2
years of professional experience

Work History

Host

Firebirds
11.2023 - 06.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Shift Leading and creating a good work atmosphere for other co-workers.
  • Answered phone calls to take orders, give information and document reservations.
  • Seated patrons based on guest preferences and seating availability.
  • Delivered pick-up and curbside orders to guests.
  • Advised customers about special offerings and menu items to help drive sales.
  • Backed up servers by checking on tables and retrieving items for guests.

Retail Associate

Hibbett Sports
04.2023 - 07.2023
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.

Host

Grand Ticino
11.2022 - 04.2023
  • Provided
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

High School Diploma -

Evangel Christian School
423 Thompson Rd, Alabaster, AL 35007
05.2024

Skills

  • Customer Service
  • Team Collaboration
  • Multitasking proficiency
  • Effective Time Management
  • Professional Appearance
  • Telephone reception
  • Up-selling techniques
  • Customer service expertise
  • Cleaning and sanitation

Servitude

  • Over 800 hours of servant work with Liberty Church + Grace Klein Community
  • Yard work, Food distribution, Sorting and Moving, Event coordinating, and other Community work/activites

Timeline

Host

Firebirds
11.2023 - 06.2024

Retail Associate

Hibbett Sports
04.2023 - 07.2023

Host

Grand Ticino
11.2022 - 04.2023

High School Diploma -

Evangel Christian School

Similar Profiles

CREATE PROFILE
Jacob Brister