Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Buckland

Jackson

Summary

Dedicated and hard-working professional with a strong attention to detail and the ability to remain calm and focused under pressure. Highly coachable and receptive to feedback, with excellent listening skills and strong communication abilities. A dependable team player who works well with others, consistently contributing to a positive and productive work environment. Known for reliability, adaptability, and a commitment to excellence—making me a strong candidate for any role requiring diligence, collaboration, and clear communication.

Overview

3
3
years of professional experience

Work History

Sales Professional

J&J Used Auto
08.2024 - 03.2025
  • Achieved high levels of customer satisfaction by providing exceptional after-sales service, including issue resolution and future needs analysis.
  • Built strong relationships with customers through personalized service, enhancing client loyalty and repeat business.
  • Conferred with existing and potential customers to assess requirements and propose optimal solutions.
  • Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.

Buying Specialist

Monster Motors
02.2023 - 05.2024
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Collaborated with cross-functional teams to achieve project goals on time and within budget.
  • Negotiated with customers on facebook marketplace to purchase their vehicle.

Customer Service Advisor

Extreme Dodge Chrysler Dodge Jeep Ram
06.2022 - 02.2023
  • Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Implemented strategies to reduce average handling time without compromising on service quality.

Education

High School Diploma -

Western Highschool
1400 S Dearing Rd, Parma, MI 49269
05-2022

Skills

  • Objection handling
  • Sales expertise
  • Upselling and cross selling
  • Closing techniques
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Excellent communication
  • Critical thinking
  • Calm under pressure
  • Problem resolution
  • Decision-making

Timeline

Sales Professional

J&J Used Auto
08.2024 - 03.2025

Buying Specialist

Monster Motors
02.2023 - 05.2024

Customer Service Advisor

Extreme Dodge Chrysler Dodge Jeep Ram
06.2022 - 02.2023

High School Diploma -

Western Highschool

Similar Profiles

CREATE PROFILE
Jacob Buckland