Jacob Burns
Prairie City,Iowa
Summary
Dynamic professional with a proven track record in enhancing customer shopping experiences at Under Armour Factory House and improving operational efficiencies at Midland Manufacturing. Skilled in sales, customer service, and time management, I excel in fast-paced environments, demonstrating exceptional team collaboration and data analysis capabilities. Achieved a significant increase in customer satisfaction through dedicated service and teamwork.
Overview
5
5
years of professional experience
Work History
Sales Associate
Under Armour Factory House
Altoona, Iowa
05.2023 - Current
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Factory Worker
Midland Manufacturing
Monroe, Iowa
05.2022 - 01.2023
- Produced quality products by palletizing, packaging and assembling finished items.
- Organized raw materials for efficient use during production process.
- Sorted and packaged products to prepare for processing or shipment.
Farm Help
Mingo, Iowa
04.2020 - 08.2020
- Washing trailers and various tanks.
- Sweep garages and shops.
- Other various manual labor around the farm.
Education
Bachelor of Science - Supply Chain Management, Marketing
Iowa State University
Ames, Iowa05.2028
High School Diploma -
PCM High School
Monroe, Iowa05.2024
Skills
- Sales experience
- Superb time management
- Customer service
- Team collaboration
- Data analysis
- Friendly and outgoing
Accomplishments
- Stephen and Patricia Fleisher Family Scholarship
- Vera E Van Pilsum and John P Van Pilsum Scholarship
Timeline
Sales Associate
Under Armour Factory House
05.2023 - Current
Factory Worker
Midland Manufacturing
05.2022 - 01.2023
Farm Help
04.2020 - 08.2020
Bachelor of Science - Supply Chain Management, Marketing
Iowa State University
High School Diploma -
PCM High School
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