Jacob Cabral
Keansburg,NJ
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and exceptional customer service skills at Houlihans Bar And Grill to enhance dining experiences. Mastering POS systems and menu memorization, I significantly contributed to efficient service delivery and guest satisfaction, showcasing a dedicated work ethic and a knack for guest engagement without relying on numerical data.
Overview
4
4
years of professional experience
Work History
Server
Houlihans Bar And Grill
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Worked with team members for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Ride Operator
Seacoast Amusements Inc
07.2020 - 05.2022
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
Busser
Patricia's Of Holmdel
09.2021 - 01.2022
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
Education
Bachelor of Arts - Psychology
SUNY Purchase
Purchase, NY06.2024
High School Diploma -
Middletown Highschool North
Middletown, NJ06.2023
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Menu Memorization
Food Running
Timeline
Server
Houlihans Bar And Grill
06.2022 - Current
Busser
Patricia's Of Holmdel
09.2021 - 01.2022
Ride Operator
Seacoast Amusements Inc
07.2020 - 05.2022
Bachelor of Arts - Psychology
SUNY Purchase
High School Diploma -
Middletown Highschool North