Jacob Casement
North Ridgeville,OH
Summary
I have five years of experience in the restaurant industry, including three years in upper management management experience. I am adept at managing teams and implementing cost-saving strategies. Being ServSafe certified I always ensure top-notch food safety standards! I am super outgoing and very team-driven! With almost a year of customer service and sales, I am ready for any challenge!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Raising Cane's
08.2022 - Current
- Cash management- counting tills, safe counts, and handling deposits.
- Reduced process bottlenecks by training and coaching employees on practices, cook procedures, and performance strategies.
- Oversaw food preparation and monitored safety protocols.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Critical thinking to reduce labor and overtime costs.
- Placing and receiving truck inventory.
- Overseeing anywhere from five to twenty staff on a shift.
Assistant Store Manager
Zoup! Fresh Soup
01.2022 - 05.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Assisted in recruiting, hiring and training of team members.
- Verified inventory counts, placed and received truck orders.
- Provided weekly work schedules to employees to accommodate their availability and labor costs.
- Prepared twelve different rotating soups daily for our guests.
- Placed, prepped and delivered catering orders for guests.
- Counted tills, completed safe counts, verified and brought deposits to the bank.
Sales Associate
Ashley Furniture Homestore
03.2021 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging and assembling new product.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to effectively build rapport and lasting relationships.
Shift Manager
Zoup! Fresh Soup
10.2019 - 03.2021
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks per state requirement.
- Tracked receipts, employee hours, and inventory movements.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Received and organized truck orders.
- Counted tills and completed safe counts.
Crew Member
Arbys Resturant
06.2017 - 10.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and accurately collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Became familiar with products to answer questions and make suggestions.
- Worked well with teammates and accepted coaching from management team.
Education
High School Diploma -
North Ridgeville High School
North Ridgeville, OH06.2019
Skills
- Staff Management
- Store Merchandise Stocking
- Order Delivery Practices
- Conflict Resolution Techniques
- Food Preparation and Safety
- Schedule Management
- Catering Supervision
- Opening and Closing Procedures
- Hiring and Training
- Microsoft Word & Excel
Certification
ServSafe certified until January 2028.
Timeline
Restaurant Manager
Raising Cane's
08.2022 - Current
Assistant Store Manager
Zoup! Fresh Soup
01.2022 - 05.2022
Sales Associate
Ashley Furniture Homestore
03.2021 - 01.2022
Shift Manager
Zoup! Fresh Soup
10.2019 - 03.2021
Crew Member
Arbys Resturant
06.2017 - 10.2019
High School Diploma -
North Ridgeville High School
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