Jacob Christiansen
Draper,UT
Summary
Deliver consistent guest support with focus on punctual attendance and dependable follow-through. Maintain accurate documentation, manage requests, and resolve problems through clear communication and timely updates. Ask clarifying questions to prevent errors and improve customer experience.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
CCMC
Draper, UT
06.2023 - Current
- Greeted and assisted community members, fostering a welcoming environment that enhanced visitor experience.
- Coordinated communication for a team of 8 part-time staff members through effective management of multi-line phones.
- Managed part-time job responsibilities while maintaining academic commitments, with academic demands, demonstrating strong time management and reliability.
Education
Welding (Welding tech) -
Mountainland Applied Technology College
Lehi, UT10-2026
High school diploma -
Lone Peak High School
Highland, UT06-2026
Skills
- Customer service
- Visitor engagement
- Scheduling appointments
- Time management
- Multitasking and organization
- Team collaboration
- Conflict resolution
- Listening skills
- Customer service
Timeline
Front Desk Receptionist
CCMC
06.2023 - Current
Welding (Welding tech) -
Mountainland Applied Technology College
High school diploma -
Lone Peak High School