Jacob Cole
Corpus Christi,TX
Summary
Quality-driven Team Trainer dedicated to maximizing team effectiveness. Skilled at learning new information quickly and adapting to changing conditions. Open and clear communicator with disciplined execution. I am a Proficient Team Trainer adept at filling any team role and helping employees be efficient and productive. Well-versed in the latest products and procedures. Excellent communication and problem-solving abilities. Lastly, Im a successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs and restaurant operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Trainer
Chick-fil-A
08.2020 - Current
- Trained other employees in ,food safety, and performance requirements.
- Established and maintained quality control standards.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Mentored junior employees to improve performance, food safety, and customer service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Demonstrated new products, procedures and techniques to employees.
Automotive Detailer
Keatons Collision Center
06.2019 - 05.2020
- Vacuumed interiors of vehicles to remove dirt and debris.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Shined vehicle windows and windshields to remove water spots.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Test drove vehicles and reported identified issues to management.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Washed cars and trucks daily for auto collision center
Education
High School Diploma -
Calallen High School
Corpus Christi, TX05.2019
Skills
- Process Improvement
- Mentorship
- Training
- Dress Code Enforcement
- Workforce Management
- Safe Food Handling
- Procedure Demonstrations
- Role Modeling
- Kitchen Sanitation
- Quality Assurance Controls
- Staff Training
- Collaborative Relationships
Certification
- Certified in Job site safety through the Coastal Bend Craft Training Center.
- Certified in proper procedure of all kitchen positions through Chick-fil-a Calallen
Timeline
Team Trainer
Chick-fil-A
08.2020 - Current
Automotive Detailer
Keatons Collision Center
06.2019 - 05.2020
High School Diploma -
Calallen High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Daniel GarzaDaniel Garza
Restaurant Cook at Bill Millers BBQRestaurant Cook at Bill Millers BBQ