Jacob Duxbury
Sparks,NV
Summary
*Relocating to Modesto, CA in August 2024.*
Manager of Network Operations with 3 years of experience in the transportation and logistics industry. I am a goal oriented individual with skills in carrier management, load planning, problem-solving, and working collaboratively in a team environment. I specialize in the food and beverage division providing transportation of perishable and non-perishable products for major retailers across the country.
Overview
8
8
years of professional experience
Work History
Manager of Network Operations
ITS Logistics
Reno, NV
06.2023 - Current
- Oversee operations for the food and beverage division including major accounts such as Nestle, Starbucks, and Kellogg.
- Properly vet and submit contracts with carriers.
- Responsible for working directly with load planners, transportation managers, and warehouse managers scheduling 300+ shipments per month.
- Experience in Transportation Management Systems (TMS) such as OTM, SAP, I3PL, and Aljex Descartes.
- Manage a team of 5 employees overseeing procurement, load tracking, and service requirements.
- Manage equipment utilization to ensure profitably on company assets.
- Lead in customer meetings regarding quarterly performance reviews.
- Analyze data from software reports such as PowerBi and SQL to track carrier and customer KPIs.
- Create Standard Operating Procedures (SOPs) for new on-boarded customers and business requirements.
- Create monthly business plans based on company budget.
Logistics Sales Executive
ITS Logistics
Reno, NV
02.2022 - 06.2023
- Negotiated rates, contracts, and service agreements with carriers.
- Maintained relationships with existing carriers through regular communication via phone and email.
- Schedule shipments directly with warehouses and customer transportation teams.
- Utilized various transportation management systems for load tender acceptance.
- Dispatched and tracked over 150+ shipments per month while meeting service requirements.
- Provided timely updates to customers regarding their orders or requests via email.
- Utilized data systems such as DAT and Trucker Tools to ensure pricing is aligned with the market.
- Daily use of microsoft 365.
- Experience in SQL and PowerBI software.
- Recruited into the mentorship program training over 10+ new employees on work procedures.
Supervisor
United Parcel Service, UPS
Sparks, NV
11.2021 - 02.2022
- Directed and supervised team of 15 employees in daily operations.
- Conduct weekly employee evaluations and reviews.
- Establishing and enforcing clear goals to keep employees working collaboratively.
- Treated employees with fairness and respect, providing recognition of accomplishments.
- Ensured appropriate staffing levels to meet production demands.
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Supervised loading and unloading of materials from incoming trucks.
- Performed regular inspections of equipment, facilities, and personnel safety practices.
Juvenile Detention Officer Assistant
San Joaquin County Probation Department
French Camp, CA
07.2021 - 11.2021
- Patrolled the juvenile detention facility to ensure it's clean, secure, and maintained.
- Collaborated with probation officers, school representatives and mental health staff to assist the youth with rehabilitation.
- Applied non-violent response tools and physical restraint during problematic situations.
- Assist supervisors and other staff complete daily report logs.
- Encouraged youth to comply with facility protocols and drafted incident reports for misconduct.
- Inspected youth rooms and conducted random searches for contraband.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Associate
In-N-Out Burger
Modesto, CA
04.2018 - 07.2021
- Operated fryers according to instructions to maintain safety and food quality.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Kept stations stocked and ready for use to maximize productivity.
- Labeled and dated food products for safety.
- Collaborated with team members to promote consistent workflows and deliver food orders on time.
- Handled waste management duties by properly and safely disposing of all trash at end of shift.
- Made adjustments to food items to accommodate guests with allergies or specific dietary concerns.
Package Handler
United Parcel Service, UPS
Lathrop, CA
12.2016 - 02.2018
- Loaded multiple delivery trucks with prepared packages in a timely manner.
- Braced, padded, and supported shipments to prevent shifting and damage.
- Resolved conveyor system issues by clearing jams and blockages.
- Used scanners to track parcel information, condition or receipt.
- Stacked empty pallets and containers in designated areas for reuse or disposal.
- Fostered a safe working environment by adhering to all established safety protocols.
Education
Bachelor of Arts - Criminal Justice
California State University, Stanislaus
02.2022
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College
05.2020
Associate of Arts - Administration of Justice
Modesto Junior College
05.2020
Skills
- Transportation Management Systems (TMS)
- Carrier management
- Capacity and load planning
- Proficient in Microsoft 365
- Leadership
- Problem solving
- Strategic sourcing
- Relationship building (Internal & External)
- Procurement management
- Negotiation
Timeline
Manager of Network Operations
ITS Logistics
06.2023 - Current
Logistics Sales Executive
ITS Logistics
02.2022 - 06.2023
Supervisor
United Parcel Service, UPS
11.2021 - 02.2022
Juvenile Detention Officer Assistant
San Joaquin County Probation Department
07.2021 - 11.2021
Associate
In-N-Out Burger
04.2018 - 07.2021
Package Handler
United Parcel Service, UPS
12.2016 - 02.2018
Bachelor of Arts - Criminal Justice
California State University, Stanislaus
Associate of Arts - Social And Behavioral Sciences
Modesto Junior College
Associate of Arts - Administration of Justice
Modesto Junior College