Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
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Jacob Edwards

Fort Moore,GA

Summary

Established professional with a background in management, law enforcement, and military operations. Skilled in administration, investigations, and security operations. Proven ability to handle multiple tasks in a fast-paced environment and work well under pressure. Possesses a high level of integrity, ethics and professionalism with a passion for growth and efficiency to meet the organization's needs and increase service value.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CID Investigator

US Army
Fort Moore, GA
08.2022 - Current
  • Completed comprehensive face-to-face interviews with subjects, neighbors and employers to generate reports to document investigative findings
  • Reported results of investigations with written observations and photographs, and produced final reports
  • Maintained organized records of all information and material pertinent to open investigations
  • Ran background checks of individuals to obtain data on character, financial status and personal history
  • Liaised with law enforcement agencies to investigate and solve crimes
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence
  • Investigated over 80 felony level investigations, majority of which involved drugs and abusive sexual contact investigations
  • Worked closely with U.S
  • Attorneys and JAG teams for successful prosecution of violations involving the U.S
  • Code and the UCMJ.

Military Police Dispatcher

US Army
USAG-Humphreys, South Korea
07.2021 - 07.2022
  • Provided daily briefings on safety and risk assessments
  • Used radio, telephone and computer system to update first responders with new information
  • Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time
  • Assisted departments with special requests for assistance and BOLOs
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.

Military Police Patrol

US Army
USAG-Humphreys, South Korea
10.2019 - 07.2021
  • Enforced military laws and regulations
  • Managed law enforcement, criminal investigations, safety protocols and civil disturbances
  • Patrolled specific areas on foot and on motorized conveyance to respond promptly to calls for assistance
  • Composed reports on daily activities and incidents, which encompassed theft and damage to property, presence of unauthorized individuals and other unexpected situations
  • Diffused hostile situations with effective negotiation techniques
  • Directed and controlled crowds at base functions and organized and recorded facts to prepare incident reports.

Business Assistant

Sunny Aggarwal Consulting Group
Titusville, FL
10.2018 - 05.2019
  • Organized and maintained company files and records, ensuring accuracy and confidentiality.
  • Maintained customer databases and tracked client interactions.
  • Answered incoming calls from customers in a professional manner to address inquiries or complaints.
  • Managed the reception area by greeting visitors in a friendly manner.
  • Sorted mail daily before distributing it to appropriate personnel or departmental mailboxes.
  • Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
  • Maintained inventory records by restocking shelves with pharmaceuticals.
  • Organized and maintained patient profiles in the computer system.
  • Greeted customers upon arrival at the pharmacy counter.

Custodian

Brevard Public Schools
Cocoa, FL
11.2015 - 10.2018
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas
  • Checked and stocked inventory throughout facility to meet expected demands
  • Maintained accountability for building keys, master keys and access cards
  • Notified building managers about needed repairs to maintain public safety
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries
  • Followed company uniform, performance and security policies with every job
  • Built and strengthened positive relationships with students, parents and teaching staff
  • Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.

Department Manager

McDonald's
Rockledge, FL
02.2012 - 11.2015
  • Executed targeted merchandising and promotional plans to meet department sales goals
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management
  • Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building
  • Performed opening and closing duties as part of management team and handled cash management
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.

Education

Some College (No Degree) - Applied Science of Resource And Tech Management

Troy University

Skills

  • Action Planning
  • Research Abilities
  • Deadline and Results-Oriented
  • Report Development
  • Strategic Planning
  • Crime Prevention
  • Evidence Collection

Certification

  • Investigative Strategies for Child Abduction Cases Training, Fox Valley Technical College, 2023
  • Search and Canvass Operations in Child Abductions Training, Fox Valley Technical College, 2023
  • Undercover Concepts and Techniques Training, Fox Valley Technical College, 2023

Awards

Army Achievement Medal (1) Good Conduct Medal (1) Humanitarian Service Medal (1) Certificate of Achievement (2)

Timeline

CID Investigator

US Army
08.2022 - Current

Military Police Dispatcher

US Army
07.2021 - 07.2022

Military Police Patrol

US Army
10.2019 - 07.2021

Business Assistant

Sunny Aggarwal Consulting Group
10.2018 - 05.2019

Custodian

Brevard Public Schools
11.2015 - 10.2018

Department Manager

McDonald's
02.2012 - 11.2015

Some College (No Degree) - Applied Science of Resource And Tech Management

Troy University

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