Jacob Farmer
Miamisburg,Ohio
Summary
Dynamic and dedicated cashier with proven expertise at Kroger, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through efficient transactions and effective team collaboration. Skilled in POS system operations, demonstrating professionalism and integrity while training new staff and maintaining accurate cash drawer balances.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
5
5
years of professional experience
Work History
Cashier
Kroger
09.2020 - Current
- Processed customer transactions efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through diligent tracking of sales and returns.
- Assisted in training new cashiers on register operations and customer interaction techniques.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Monitored inventory levels at the register, communicating restock needs to management.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Reduced processing errors by meticulously following transaction procedures.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
Education
High School Diploma -
Miamisburg High School
Miamisburg, OHNo Degree - History
Wright State University
Dayton, OHInformation And Communication Technology
Sinclair Community College
Dayton, OHSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Professionalism and courtesy
- POS system operations
- POS systems
- ID verification
Accomplishments
Ten year 4-H Member
Lions Club Member
High School Bowling Team
High School Marching Band
Affiliations
- Lions Club
Timeline
Cashier
Kroger
09.2020 - Current
High School Diploma -
Miamisburg High School
No Degree - History
Wright State University
Information And Communication Technology
Sinclair Community College
4-H/High School Bowling Team/High School Marching Band
During my ten years of 4-H I worked with goats and chickens and forestry projects. In High school I would reharse and perform in the marching band in the fall and then practice and compete with the bowling team in the winter.