Jacob Ferry
Luxemburg
Summary
Innovative professional successful in leading and directing projects from inception to launch. Multiple years of management experience and repeated success in developing project initiatives. Driven to meet or exceed Company Standards in Safety, Quality, Delivery, and Cost.
Overview
3
3
years of professional experience
Work History
Project Manager
AmeriLux International
De Pere
08.2025 - Current
- Led project planning sessions to define scope and objectives.
- Coordinated cross-functional teams for timely project execution.
- Developed project timelines using scheduling tools and software.
- Identified risks and implemented mitigation strategies proactively.
- Provided guidance to team members regarding tasks assigned to them.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
Business Unit Manager
AmeriLux International
De Pere
09.2022 - 08.2025
- Managed daily operations to ensure team efficiency and productivity.
- Implemented process improvements to enhance service delivery and client satisfaction.
- Assisted in budget tracking and expense management for the business unit.
- Recruited qualified personnel into positions within the department based on skillset requirements.
- Monitored customer feedback to improve product quality and services offered.
- Conducted regular team meetings to ensure objectives were met on time.
- Coordinated cross-departmental communication to streamline project workflows.
Customer Relations Representative
AmeriLux International
De Pere
05.2022 - 09.2022
- Answered inbound calls, chats and emails to facilitate customer service.
- Maintained high satisfaction rating with customers by providing exceptional service and support.
- Assisted customers with inquiries about products and services.
- Collaborated with team members to enhance customer service processes.
Education
BBA - Business Management
Saint Norbert College
De Pere, WI05-2022
Skills
- Microsoft office suite expert
- Project management
- Process improvement
- Stakeholder communication
- Resource allocation
- Problem solving
- Time management
- Effective leadership
- Staff management
- Cost control
- Procedure development
- Safety protocol
- Staff training and mentoring
- Planning and scheduling
- Decision making
Affiliations
- Outdoor Activities
- Landlord
- Farming, Gardening
- Fitness/ exercise
Timeline
Project Manager
AmeriLux International
08.2025 - Current
Business Unit Manager
AmeriLux International
09.2022 - 08.2025
Customer Relations Representative
AmeriLux International
05.2022 - 09.2022
BBA - Business Management
Saint Norbert College