Jacob Forry
FINKSBURG,MD
Summary
A seasoned collaborator experienced in identifying needs and successfully meeting them, analyzing and improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
A desire to find a position that offers professional challenges that will provide opportunity for knowledge transfers and career growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Business Analyst
Neil Hoosier & Associates, Inc.
08.2022 - Current
- Improved business processes by analyzing current practices and recommending optimization strategies, reducing secondary resource usage by 100%.
- Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Increased efficiency in resource allocation by conducting detailed business requirements analysis.
- Facilitated change management initiatives, ensuring smooth transitions during organizational transformations.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
Quality Analyst
Neil Hoosier & Associates, Inc.
08.2019 - 07.2022
- Enhanced data accuracy through meticulous review and cleansing of large datasets.
- Ensured timely delivery of accurate reports for stakeholders by streamlining reporting processes.
- Increased efficiency in data analysis by creating custom scripts and macros for automating repetitive tasks, cutting administrative costs by 50%.
- Implemented robust monitoring systems to track data quality metrics, facilitating continuous improvement initiatives.
- Collaborated with business analysts and software development team to identify and convert business goals into data requirements.
- Identified patterns and trends in large data sets and provided actionable insights.
Congressional Intern
United States Congress
09.2018 - 12.2018
- Enhanced legislative research skills by analyzing and summarizing proposed bills, amendments, and policy issues.
- Supported drafting of correspondence for constituents, addressing their concerns and providing accurate information.
- Developed strong professional writing abilities through composing press releases, newsletters, and website updates.
- Gained valuable insight into daily operations of a congressional office by attending briefings, hearings, and special events.
- Demonstrated adaptability by performing various administrative tasks including managing approximately 50 phone calls, visitors, and mail distribution interactions per day.
- Assisted legislative staff in tracking legislation and keeping abreast of developments on the House or Senate floor.
Education
Bachelor of Science - Political Science
University of Pittsburgh (magna Cum Laude)
Pittsburgh, PA12.2017
Skills
- Business Process Mapping
- Workflow Analysis
- Requirements Gathering
- Requirements Analysis
- Business Process Improvement
- Gap Analysis
- KPI Tracking
- CRM Systems
- Release Planning
- Microsoft Office Suite
- Software Development Life Cycle
Certification
Coursera Business Analysis & Process Management - March 16, 2023
edX IBM: Data Analytics Basics for Everyone - July 07, 2023
Udemy Business Analysis, Business Intelligence Analyst Course 2022 - 19, February 2023
References
References available upon request.
Timeline
Business Analyst
Neil Hoosier & Associates, Inc.
08.2022 - Current
Quality Analyst
Neil Hoosier & Associates, Inc.
08.2019 - 07.2022
Congressional Intern
United States Congress
09.2018 - 12.2018
Bachelor of Science - Political Science
University of Pittsburgh (magna Cum Laude)
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