Jacob Garza
Corpus Christi,TX
Summary
I come from an entrepreneurial family with our first family business being a Party Rental business founded when I was 4 years old. Once I was old enough to work and understand the business, I started working with my parents every weekend. At the age of 16, I started running the inflatable business while my parents ran another business, which is Kona Ice. Once I left for college, I helped my parents remotely by relaying messages from customers and inputting events into the calendar.
Overview
6
6
years of professional experience
Work History
Manager
Emma Lu's Party Rentals
01.2018 - Current
- Trained new employees on operational and safety procedures and expectations while working with Emma Lu's Party Rentals
- Interacted with customers while reviewing insurance/ safety contract to ensure the customer was aware of all safety measures and procedures to be followed during the rental period.
- Ensure payment was received and insurance/safety contract was signed prior to turning the inflatable over to the customer.
- Developed a plan of operation, focused on efficiency, for deliveries and pickups and communicated to company drivers
- Developed efficient ways to take down and roll up the inflatable units to avoid conflicts with fitting through gates or doors in the future.
- Promoted the business by creating social media accounts to display our products and our happy customers.
- Communicated clearly with employees and owners to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and contacts through business development.
Education
Bachelor of Science - Psychology
University of Houston
Houston, TX05.2024
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Schedule Preparation
- Business Administration
- Customer Service
Timeline
Manager
Emma Lu's Party Rentals
01.2018 - Current
Bachelor of Science - Psychology
University of Houston