Jacob Goodwin
NC
Overview
3
3
years of professional experience
Work History
Sales Associate
La-Z-Boy Home Furnishings & Decor
02.2025 - Current
- .Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Disney College Program Intern
The Walt Disney Company
01.2024 - 08.2024
- Created a welcoming environment for guests by greeting them upon arrival and providing directions when needed.
- Organized merchandise displays in retail stores to ensure optimal presentation.
- Demonstrated knowledge of products through effective selling techniques in order to meet team sales goals.
- Provided exceptional customer service to guests while ensuring safety protocols were met.
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
Pet Bather
Pet Paradise Co.
06.2023 - 12.2023
- Consulted with clients about their pet's health issues that could be helped through regular grooming sessions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Bathed pets using appropriate shampoo solutions depending on the animal's coat type and condition of skin.
- Dried animals thoroughly after bathing using towels and blow dryers set at appropriate temperatures.
- Checked animals for fleas or ticks before bathing process began.
To Go Associate
Food Lion
06.2022 - 12.2022
- Prepared online orders in a timely manner
- Processed payments using point-of-sale systems.
- Brought groceries to peoples cars when arrived
- Assisted customers with selecting items and answering questions about products.
- Performed cash register functions accurately and efficiently.
Education
High School Diploma -
Southeast Area Technical High School
Castle Hayne, North Carolina05-2033
Associate of Arts -
Cape Fear Community College
Wilmington, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
La-Z-Boy Home Furnishings & Decor
02.2025 - Current
Disney College Program Intern
The Walt Disney Company
01.2024 - 08.2024
Pet Bather
Pet Paradise Co.
06.2023 - 12.2023
To Go Associate
Food Lion
06.2022 - 12.2022
Associate of Arts -
Cape Fear Community College
High School Diploma -
Southeast Area Technical High School
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