Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Gullion

Ocean City,MD

Summary

My name is Jacob Gullion, I am 21 years old, and have been a resident in Ocean City for about 90% of my life. Grew up around here, and have no plans of leaving any time soon! Graduated from Stephen Decatur High School in 2020, and have been maintained a job ever since then. College wasn't really ever on my bucket list so i skipped right to the work force! I've been with Quietstorm since 2021 (over three years now) and i've enjoyed every second of it! But now i'm finally growing up so it's finally time i found an extra job to take on. I'm big on customer service, i feel it's the most important step to follow while working a business so i try to give everyone the best i can offer them, no matter the circumstance! My skill set ranges very wide. I'm willing to complete any task at any time, just say the word! From restocking, unloading trucks, organization, gaining knowledge on products, working the register, cleaning, etc! And I'm willing to advance in the company if the opportunity is ever available!

Overview

6
6
years of professional experience

Work History

Shift Manager/Key Holder

Quietstorm Surf Shop
Ocean City, MD
07.2021 - Current
  • Helped senior management achieve retail store targets by monitoring and motivating front-line staff.
  • Opened and closed store in absence of senior managers.
  • Assigned work and monitored performance of project personnel.
  • Trained and helped supervise staff.
  • Remained calm and professional in stressful situations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Recognized by management for providing exceptional customer service.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day tasks accurately and efficiently.

Busser /Head Food Runner

Tequila Mockingbird
Ocean City, MD
03.2018 - 03.2020
  • Bussed and reset tables in an orderly fashion.
  • Provided assistance to other bussers or waitstaff when needed.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Greeted customers and answered questions about menu items.
  • Maintained clean and orderly appearance throughout kitchen and dining area.

Education

High School Diploma -

Stephen Decatur High School
Berlin, MD
05-2020

Skills

  • Customer Service
  • Store Organization
  • Inventory Management
  • Team Leadership
  • Computer Skills
  • Professional

Timeline

Shift Manager/Key Holder

Quietstorm Surf Shop
07.2021 - Current

Busser /Head Food Runner

Tequila Mockingbird
03.2018 - 03.2020

High School Diploma -

Stephen Decatur High School
Jacob Gullion