Jacob Hagle
Undergraduate in Oakland Community College,majoring in Liberal arts. Has a multitude of social skills to adapt to many customer centric environments. Can operate heavy machinery such as Hi-Lows and Ballymores. Works best when given direction,but can also showcase Leadership Qualities when need be.
Experienced with customer service and communication, ensuring client needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of maintaining a positive client experience through attention to detail and consistent service quality.
Professional service expert with significant experience in customer interaction and issue resolution. Strong focus on teamwork and achieving desired outcomes. Known for adaptability, reliability, and effective communication. Skilled in conflict resolution, problem-solving, and delivering high-quality service.
Work History
service representative
2 Years 4 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Developed expertise in product knowledge, enabling effective recommendations based on customer preferences.
- Trained new employees on service protocols and operational procedures, fostering a collaborative work environment.
- Identified potential areas for process improvement, contributing to enhanced service efficiency and effectiveness.
- Demonstrated adaptability by learning new systems and processes quickly to support operational needs.
- Maintained productivity and quality standards at all times.
Cashier
2 Years 2 Months- Processed customer transactions using point-of-sale systems, maintaining accuracy and efficiency.
- Responded to customer inquiries, providing accurate information and resolving issues efficiently.
- Assisted in managing inventory levels, ensuring product availability and timely restocking.
- Collaborated with team members to enhance service delivery and improve overall customer satisfaction.
Sales Associate
3 Months- Assisted customers with product selection and troubleshooting issues to enhance satisfaction.
- Collaborated with team members to maintain store organization and presentation standards.
- Engaged customers in conversations to identify their needs and recommend appropriate services.
- Processed transactions accurately using POS systems to ensure efficient checkout experiences.
Cleaning Assocaite
4 Months- Executed cleaning procedures for various facilities, ensuring compliance with safety and cleanliness standards.
- Operated commercial cleaning equipment, including floor scrubbers and industrial vacuums, to enhance efficiency.
Delivery Driver/ Cleaner
3 Years 2 Months- Delivered orders promptly, ensuring customer satisfaction and adherence to delivery protocols.
- Navigated routes efficiently to minimize delivery times and optimize fuel usage.
- Collaborated with kitchen staff to confirm order accuracy before dispatching deliveries.