- Golf
- Hunting
- Fishing
Jacob Harmon
Nescopeck,PA
Summary
Dynamic sales professional with a proven track record at Steve Shannon Tire Wholesale, excelling in client relationship management and inventory control. Consistently exceeded sales targets by leveraging exceptional communication skills and, enhancing customer satisfaction and driving revenue growth. Detail-oriented and collaborative, dedicated to delivering results and optimizing client experiences.
Overview
14
14
years of professional experience
Work History
Outside Sales Representative
Steve Shannon Tire Wholesale
02.2022 - 02.2025
- Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Established new accounts through cold calling and personal visits to potential customers.
- Exceeded monthly sales targets and quotas consistently.
Parts Sales Specialist
Sherwood Freightliner
03.2016 - 02.2022
- Provided exceptional customer service, consistently receiving positive feedback from clients and management.
- Improved sales performance by implementing targeted promotional strategies for specific products.
- Collaborated with service department to identify opportunities for upselling and cross-selling parts.
- Increased customer satisfaction by providing expert advice on parts selection and application.
- Implemented an effective system for tracking special orders, reducing wait times for customers and improving overall satisfaction levels.
- Contributed to a reduction in returns by verifying the accuracy of part numbers prior to fulfillment of customer orders.
Parts Specialist
Cleveland Brothers CAT
04.2011 - 02.2016
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Education
No Degree - Business Administration And Management
Coastal Carolina University
Conway, SC09-2006
Associate of Science - Business Administration
Luzerne County Community College
Nanticoke, PA09-2002
High School Diploma -
Berwick Area School High School
Berwick, PA06-2000
Skills
- Detail oriented
- Client relationship management
- Inventory control and accuracy
- Communication
- Collaboration
- Data analysis
Interests
Timeline
Outside Sales Representative
Steve Shannon Tire Wholesale
02.2022 - 02.2025
Parts Sales Specialist
Sherwood Freightliner
03.2016 - 02.2022
Parts Specialist
Cleveland Brothers CAT
04.2011 - 02.2016
No Degree - Business Administration And Management
Coastal Carolina University
Associate of Science - Business Administration
Luzerne County Community College
High School Diploma -
Berwick Area School High School
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