Jacob Hubert
Summary
Professional Project Management Specialist with experience working with teams to accomplish short and long- term project goals. Driven to provide superior customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Logistics Account Executive
Total Quality Logistics Inc.
02.2022 - Current
- Collaborated with cross-functional teams, including operations, finance, and customer service, to ensure seamless delivery of logistics solutions
- Provided exceptional customer service, resolving issues and inquiries in a timely and professional manner
- Analyzed market trends and competitor activity to identify new business opportunities and inform strategic decisions
- Utilized CRM software to track account activity, manage leads, and forecast revenue
- Trained and mentored junior account executives, providing guidance on account management best practices and industry trends.
Project Manager
Custom Cabinet Specialties, LLC
06.2020 - 02.2022
- Scheduled the project in logical steps and budgeted time required to meet deadlines
- Conferred with supervisory personnel, owners, contractors, and design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
- Interpreted and explained plans and contract terms to administrative staff, workers, and clients, representing the owner or developer
- Planned, organized, or directed activities concerned with the construction or maintenance of structures, facilities, or systems
- Directed and supervised workers.
Project Engineer
ISEC, INC
08.2019 - 06.2020
- Managed and directed staff members and the construction, operations, or maintenance activities at the project site
- Inspected project sites to monitor progress and ensure conformance to design specifications and safety or sanitation standards
- Estimated quantities and cost of materials, equipment, or labor to determine project feasibility
- Directed or participated in surveying to lay out installations or establish reference points, grades, or elevations to guide construction.
Project Manager
Millwork Engineers
08.2018 - 08.2019
- Coordinated and directed projects, making detailed plans to accomplish goals and direct the integration of technical activities
- Consulted or negotiated with clients to prepare project specifications
- Directed, reviewed, and approved product design and changes
- Conferred with management, production, or marketing staff to discuss project specifications or procedures
- Planned or directed the installation, testing, operation, maintenance, or repair of facilities or equipment.
Construction Manager
Finishing Touch Millworks
09.2016 - 06.2018
- Coordinated with Architects, Interior Designers, General Contractors, & Subcontractors to deliver and install Specialties, Glass, Custom Metal, and custom Architectural Millwork
- Effectively communicated and coordinated with installation teams & sub-contractors on various levels to meet expectations and deadlines
- Reviewed Architectural and Interior Design plans to locate relevant scope and create take-offs and procure specified material
- Created programs in Alphacam to cut using a 5 axes CNC to measure and cut various millwork and stone.
Education
Associate of Applied Science - Drafting Technology
Delgado Community College
New Orleans, LA12.2015
Skills
- Account Development
- Retention Strategies
- Product and Service Knowledge
- Strategic Planning
- Customer Service
- Contract Management
- Operations Management
- Microsoft Office
Certification
- AutoCAD, 12/2015
- BlueBeam (Revu), 07/2019
- Rivet, 12/2015
- Excel, 07/2019
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
02.2022 - Current
Project Manager
Custom Cabinet Specialties, LLC
06.2020 - 02.2022
Project Engineer
ISEC, INC
08.2019 - 06.2020
Project Manager
Millwork Engineers
08.2018 - 08.2019
Construction Manager
Finishing Touch Millworks
09.2016 - 06.2018
Associate of Applied Science - Drafting Technology
Delgado Community College
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