Jacob Jacobo-Graves
Omaha,NE
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Motivated Warehouse worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Brings related experience and dedication to meet production and quality goals.
Overview
4
4
years of professional experience
Work History
Server
The Boiler Room
Omaha , NE
2024.02 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products. Discussed with the chef before every shift to ensure a comprehensive understanding of the menu.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Received numerous positive customer reviews.
- Performed sweeping and mopping of floors, as well as cleaning bathrooms while ensuring tables were set accordingly.
- Acquired extensive knowledge about different wines while consistently delivering exceptional wine service.
Bartender
P.F. Chang's Bistro
Omaha, NE
2021.02 - 2024.05
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Warehouse Manager
Z Design Tile And Showroom
Omaha, NE
2020.07 - 2020.12
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE05.2018
Skills
- Responsible Serving
- Aloha POS
- Handling Difficult Customers
- Identification and Compliance
- Suggestive Selling
- Guest Engagement
- Facility Maintenance
- Inventory Management
Timeline
Server
The Boiler Room
2024.02 - Current
Bartender
P.F. Chang's Bistro
2021.02 - 2024.05
Warehouse Manager
Z Design Tile And Showroom
2020.07 - 2020.12
High School Diploma -
Grand Island Senior High School
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