Jacob Jeske
Orlando,FL
Summary
Meticulous professional specializing in compliance auditing and document management. Known for strong attention to detail and effective communication, contributing to data accuracy and operational improvements in educational environments.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Financial Aid File Administrator
Full Sail University
Winter Park, Florida
01.2024 - Current
- Organized and maintained digital and physical files for student records.
- Processed incoming documents for accuracy and completeness.
- Collaborated with staff to ensure timely data entry and filing.
- Conducted regular audits of files to ensure compliance standards were met.
- Utilized software tools to manage document workflows efficiently.
Operations Manager
Academy Sports and Outdoors
Orlando, Florida
08.2016 - 01.2024
- Managed daily operations for retail departments, ensuring efficient workflow and customer satisfaction.
- Supervised team members, providing guidance and support to enhance performance and morale.
- Developed training materials to onboard new staff on company policies and procedures.
- Coordinated inventory management, ensuring stock levels met customer demand effectively.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Conducted regular performance evaluations, offering constructive feedback to promote employee development.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed scheduling, training and inventory control.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Specialty Assistant Store Manager
The Home Depot Inc
Mount Prospect, Illinois
04.2010 - 08.2016
- Managed daily store operations and maintained high customer service standards.
- Trained and mentored staff on product knowledge and sales techniques.
- Oversaw inventory management and ensured accurate stock levels.
- Assisted in developing schedules to optimize workforce efficiency.
- Collaborated with teams to implement promotional displays and merchandising strategies.
- Created weekly schedules for store personnel based on projected needs.
- Resolved conflicts among customers, vendors, or other personnel in a professional manner.
Education
Bachelor of Science - Physics
Illinois State University
Normal, Illinois, IL 08.2009 - 05.2013
Skills
- Document management
- Data accuracy
- Compliance auditing
- Workflow optimization
- Customer relationship management
- Inventory control
- Team supervision
- Sales analysis
- Problem solving
- Attention to detail
- Effective communication
- Time management
Timeline
Financial Aid File Administrator
Full Sail University
01.2024 - Current
Operations Manager
Academy Sports and Outdoors
08.2016 - 01.2024
Specialty Assistant Store Manager
The Home Depot Inc
04.2010 - 08.2016
Bachelor of Science - Physics
Illinois State University
08.2009 - 05.2013