Jacob Jonas
Bryan,TX
Summary
Dynamic Assistant Service Manager at
H-E-B with 12 years of customer service and 5 years of management experience. Expert in conflict de-escalation and TBAC certified, I excel in fostering a positive environment while effectively managing labor costs. Proven track record in coaching partners to enhance service quality and customer satisfaction.
Overview
13
13
years of professional experience
Work History
Assistant Service Manager
H-E-B
10.2012 - Current
I have been with H-E-B for 12 years, a cashier for for 11 years, an assistant service manager for 5 years. I have 12 years of customer service experience
Education
High School Diploma -
Bryan High
Bryan, TXSkills
- TBAC certification
- 12 year's of customer service experience
- 5 year's of management experience
- descalation experience
Timeline
Assistant Service Manager
H-E-B
10.2012 - Current
High School Diploma -
Bryan High
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