Jacob Lewis
Katy,TX
Summary
Serviced-focused leader dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with good planning abilities and interpersonal communication strengths. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Managing Partner
Torchy's Tacos
12.2024 - 02.2025
- Established and implemented business procedures and process improvements.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Optimized resource allocation, reducing operational costs while maintaining service quality standards.
- Established clear communication channels within the organization, fostering collaboration among team members towards shared goals.
- Managed restaurant scheduling, foodservice and customer service.
General Manager
Spectators Bar and Grill
02.2024 - 10.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction
- Developed and implemented strategies to increase sales and profitability
- Formulated policies and procedures to streamline operations
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations
General Manager
Culinary Khancepts- State Fare Kitchen & Bar
10.2022 - 02.2024
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
- Implemented operational strategies and effectively built customer and employee loyalty
- Managed budget implementations, employee evaluations, and contract details
Manager In Charge
H-E-B
04.2021 - 10.2022
- Developed, managed, and implemented business plans, as well as communicated company vision and goals to motivate teams
- Devised, implemented, and tracked processes to improve long-term business success and profit margins
- Used performance data to evaluate and improve operations, as well as forecast needs and target current business conditions
- Reviewed established policies and procedures in order to assume temporary leadership roles, motivate employees, and ensure that operations ran smoothly
- Planned and created displays that showcased new items as well as holiday items
General Manager
Culinary Khancepts- Star Cinema Grill/Distrct Theatres
03.2017 - 04.2021
- Completed talent acquisition and management for internal/external placements
- Increased revenue streams by lowering costs, managing schedules, and conducting variance and risk analysis to identify and correct problems
- Created effective business plans to ensure that strategic decisions were in line with long-term goals
- Am in charge of hiring, assigning, training, motivating, and terminating employees
Education
High School Diploma -
Angelo Rodriguez High School
Fairfield, CA06.2009
Skills
- Customer relations
- Budgeting and cost control strategies
- Project management
- Leadership and team building
- Inventory management
- Performance improvements
- Training and development
- P&L Management
- Complex problem solving
- Operations management
- Strategic planning
- Revenue growth
Accomplishments
- Nominated for the 2022 Spirit of H-E-B award
- Nominated for the 2022 Harvey Mabry Excellence In Management award
- Created and refined a process to dramatically improve H-E-B curbside efficiency and effectiveness that was sent out to all stores in Houston. These processes helped many of the stores improve on subs and shorts which led to higher sales and profits.
Timeline
Managing Partner
Torchy's Tacos
12.2024 - 02.2025
General Manager
Spectators Bar and Grill
02.2024 - 10.2024
General Manager
Culinary Khancepts- State Fare Kitchen & Bar
10.2022 - 02.2024
Manager In Charge
H-E-B
04.2021 - 10.2022
General Manager
Culinary Khancepts- Star Cinema Grill/Distrct Theatres
03.2017 - 04.2021
High School Diploma -
Angelo Rodriguez High School
Similar Profiles
Katy LoeraKaty Loera
Front of House Employee at Torchy's TacosFront of House Employee at Torchy's Tacos
JONATHON NYBOJONATHON NYBO
Bartender at Torchy's TacosBartender at Torchy's Tacos
Tyler AustinTyler Austin
Busser/Food Runner at Torchy's TacosBusser/Food Runner at Torchy's Tacos