Jacob Lorenzen
Kalispell,MT
Summary
Results-driven professional with extensive experience in customer service and problem-solving. Adept at managing client inquiries and resolving issues efficiently, fostering long-term relationships. Committed to delivering exceptional value and support in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Sales and Leasing Consultant
Corwin Auto Group
Kalispell, MT
11.2019 - Current
- Managed customer inquiries, providing timely and accurate information.
- Delivered exceptional customer service, fostering long-term relationships with clients.
- Managed customer relationship management software to enhance client interactions.
- Managed internet sales leads from first contact to completed sale, resolving customer issues quickly and efficiently.
Night Audit
Towneplace Suites by Marriott
Whitefish, Montana
07.2019 - 03.2020
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Oversaw night audit function and preparation of daily financial reports.
- Resolved any discrepancies or issues related to night audit operations in a timely manner.
Crew Leader
Biggy's Landscape
Columbia Falls, MT
03.2019 - 11.2019
- Provided general landscape maintenance services such as weeding flower beds, raking leaves and mulching gardens.
- Adhered to safety regulations while performing all duties associated with landscape maintenance operations.
- Performed landscape maintenance tasks such as pruning shrubs and trees, planting flowers or trees, fertilizing soil and grass areas.
Maintenance Laborer
Final Touch Landscaping
Oceanside, CA
03.2015 - 03.2019
- Operated machinery for lawn care and landscape maintenance tasks.
- Assisted in planting and caring for various plants and shrubs.
- Maintained landscaping tools and equipment for operational readiness.
- Cleared debris from job sites to maintain a safe working environment.
- Collaborated with team members on site preparation and project execution.
Education
Bachelor of Science - Linguistics
University of California San Diego
San Diego, CA06-2019
Skills
- Lead generation
- Sales presentations
- Customer relationship management
- Product knowledge
- Negotiation tactics
- Referral generation
- Follow-up techniques
- Relationship building
- Professional demeanor
Accomplishments
- Honda Council of Sales Leadership Silver Member - 2021, 2022, 2023 - nationally recognized for sales volume performance and customer satisfaction rating scores
Timeline
Sales and Leasing Consultant
Corwin Auto Group
11.2019 - Current
Night Audit
Towneplace Suites by Marriott
07.2019 - 03.2020
Crew Leader
Biggy's Landscape
03.2019 - 11.2019
Maintenance Laborer
Final Touch Landscaping
03.2015 - 03.2019
Bachelor of Science - Linguistics
University of California San Diego