Jacob Martin
Richmond
Summary
Proactive professional skilled in team leadership and inventory management. Successfully implemented training programs and strategic improvements that boosted service efficiency and compliance across various operational settings.
Dynamic leader with extensive experience in operations management. Known for driving process improvements and developing high-performing teams. Committed to optimizing service delivery and fostering partnerships to enhance client acquisition.
Overview
20
20
years of professional experience
Work History
Regional Manager
In and Out Valet LLC
Irwin, PA
02.2022 - Current
- Led operational strategy to enhance service efficiency across multiple locations.
- Developed training programs for staff to improve customer service and operational standards.
- Implemented process improvements that increased valet turnaround times significantly.
- Coordinated with local businesses to establish partnerships, boosting client acquisition efforts.
- Oversee all site operations including facility maintenance, equipment upkeep, and daily workflow for apartment community service provider
- Manage employee scheduling, payroll processing, and tracking of PTO, sick time, and vacation
- Screen applicants, conduct interviews, and lead onboarding and hands-on training for new hires
- Ensure compliance with contractual requirements and company safety policies across all operations
- Schedule preventive maintenance and ensure all equipment remains in proper working order
- Complete daily reports, weekly status updates, and monthly operational audits
- Conduct quarterly and annual inventory counts to maintain accurate asset and supply records
Houston District Manager
Ally Waste Services
Gilbert, AZ
08.2020 - 11.2021
- Managed service delivery across 20 apartment communities, directly supervising 15-25 field team members
- Conducted regular property inspections to ensure resident compliance and service quality standards
- Maintained cooperative working relationships with property management staff through frequent site visits and responsive communication
- Developed team members through coaching, performance feedback, and targeted training opportunities
- Led new community launches including logistics planning, equipment distribution, and service setup
- Promoted and enforced all safety policies; reported incidents thoroughly and promptly
- Led daily operations to optimize waste collection routes and enhance service efficiency.
- Developed and implemented training programs for staff to improve safety compliance and performance standards.
- Analyzed operational data to identify trends, improving resource allocation and reducing costs.
- Fostered relationships with local municipalities to enhance service delivery and community engagement.
CDL Class B Driver / Route Manager
Honey Creek Disposal
Lawrence, KS
12.2016 - 07.2020
- Performed routine vehicle inspections and preventive maintenance on heavy equipment (34,000+ lbs hauling 80,000lbs)
- Implemented best practices in waste disposal processes, contributing to improved operational efficiency and reduced downtime.
- Collaborated with dispatch team to adjust routes in real-time based on traffic conditions or service needs.
- Led initiatives for continuous improvement in driving techniques, resulting in increased fuel efficiency and reduced costs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Trained new drivers on safety procedures, route navigation, and equipment operation to enhance team performance.
- Planned and revised routes for optimal efficiency; operated hydraulic systems safely and effectively
- Maintained strict safety compliance while working in all weather and road conditions
- Operated commercial vehicles safely and efficiently, adhering to all traffic regulations and safety protocols.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance and operational readiness.
- Managed waste collection routes, optimizing schedules for timely service delivery and customer satisfaction.
- Maintained accurate logs of deliveries, pickups, and vehicle maintenance activities to support regulatory compliance.
Chemical Packaging Warehouse Worker
PROSOCO
Lawrence, KS
03.2016 - 10.2016
- Operated forklift and maintained organized inventory of building materials and chemical products
- Performed cycle counts, managed bin locations, and loaded/offloaded materials per schedule
- Conducted regular inspections of equipment to maintain optimal operational conditions.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
- Implemented safety protocols to enhance workplace safety and compliance standards.
- Managed inventory control using warehouse management systems for accurate stock tracking.
- Trained new employees on operational procedures and best practices for efficiency.
Independent Contractor, Property Maintenance
Sound Mind Real Estate
Kansas City, MO
08.2014 - 03.2015
- Performed full-scope maintenance on residential properties: carpentry, plumbing, window resealing, door installation, and winterization of water pipes
- Completed make-ready services on foreclosure properties including lock changes, board-ups, security door installation, and chimney cap installation
- Managed exterior grounds maintenance including mowing, gutter cleaning, and general curb appeal upkeep
- Coordinated multiple property turns simultaneously, prioritizing work orders by urgency and deadline
- Developed comprehensive marketing strategies to enhance property visibility and attract potential buyers.
- Managed transaction processes, ensuring compliance with legal and regulatory requirements.
- Collaborated with clients to understand their needs, providing tailored real estate solutions.
- Conducted market analysis to identify trends and inform pricing strategies for properties.
Telecommunications & Network Infrastructure
United States Marine Corps
04.2006 - 05.2014
- Maintained strict operational readiness under extreme pressure, executing high-stakes missions during extended shifts in highly technical environments.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Installed, configured, and maintained wideband SATCOM terminals (e.g., AEHF, KU, KA, X, and L bands) to establish reliable long-range voice, data, and video communications.
- Evaluated deployment locations, executing precise site surveys to optimize antenna placement and guarantee satellite acquisition.
- Worked flexible hours across night, weekend, and holiday shifts.
- Directed diagnostic testing and preventative maintenance on antennas, RF cables, and terminal gear, minimizing equipment downtime in austere environments.
- Evaluated deployment locations, executing precise site surveys to optimize antenna placement and guarantee satellite acquisition.
Education
Marksmanship Instructor -
USMC
USMCHigh School Diploma -
Lawrence Central High School
Lawrence, KS05-2006
Skills
- Operations
- Staff training and development
- Strategic planning
- Staff management
- Team Leadership
- Coaching Carpentry
- Construction Preventive Maintenance
- Plumbing & Electrical Budget & Expense
- Management Safety
- Compliance Microsoft Office & Outlook
- Inventory & Supply Management Customer
- Resident Relations Work Order Prioritization Scheduling & Coordination
- Equipment Maintenance Groundskeeping
Timeline
Regional Manager
In and Out Valet LLC
02.2022 - Current
Houston District Manager
Ally Waste Services
08.2020 - 11.2021
CDL Class B Driver / Route Manager
Honey Creek Disposal
12.2016 - 07.2020
Chemical Packaging Warehouse Worker
PROSOCO
03.2016 - 10.2016
Independent Contractor, Property Maintenance
Sound Mind Real Estate
08.2014 - 03.2015
Telecommunications & Network Infrastructure
United States Marine Corps
04.2006 - 05.2014
Marksmanship Instructor -
USMC
High School Diploma -
Lawrence Central High School