Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob McMillan

Las Vegas

Summary

Dedicated and motivated professional with a strong work ethic and adaptability in dynamic environments. Quick learner with a commitment to continuous improvement and skill development in the IT field. Seeking a long-term opportunity that fosters growth and allows for the demonstration of value and contributions to the team. Prepared to embrace challenges and make a meaningful impact in a supportive workplace.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Lead

The Mob Museum
Las Vegas, NV
03.2026 - Current
  • Greet and engage visitors to provide exceptional customer service experience.
  • Process point-of-sale transactions efficiently using sales software and payment systems.
  • Collaborate with team members to maintain organized merchandise displays throughout store.
  • Maintain store appearance by organizing merchandise and ensuring cleanliness throughout the space.
  • Restock shelves promptly to ensure product availability for customer needs.

Sales Associate

AutoZone
Las Vegas
01.2025 - 12.2025
  • Assist customers with finding the items they need.
  • Answer calls and set up orders.
  • Assist in store cleaning and maintenance.
  • Stock shelves and maintained storage.
  • Small parts repair (replacing headlight lamps, brake lights, air filters, batteries. Etc...)

Tier 1 – IT Tech

McMillan Consulting
09.2022 - 12.2024
  • Gained practical expertise through 12 weekend positions supporting senior field technicians.
  • Pulled and terminated copper cabling and fiber optic cables in MDF/IDF closets
  • Decommissioned three legacy fiber sites: identified, labeled, and removed every run
  • Connected power distribution units (PDUs) and dressed cables with Velcro
  • Exceeded Customer expectations with improved structured cable installation
  • Assisted with medical office opening with installation PC desktops and all peripherals
  • Assisted clients with new PC operations and troubleshoot connectivity issues

Laborer

Nevada Carpet Contracting
Las Vegas, NV
06.2022 - 07.2022
  • Demolition of tile floors and removal of carpet tiles
  • Orbital sanding of floor
  • Sweeping cleaning
  • Carrying materials for flooring crew

Education

High School Diploma -

Awaken Christian Academy
Las Vegas
05-2023

Skills

  • Adaptable
  • Communication skills
  • Computer hardware
  • Customer service
  • Reliability
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Problem-solving

Certification

  • OSHA 10 General Industry Safety and Health Jan 2025 — Present
  • Driver's License
  • SNHD Food Handler Safety Training Card Jun 2024 — Jun 2027

Timeline

Sales Lead

The Mob Museum
03.2026 - Current

Sales Associate

AutoZone
01.2025 - 12.2025

Tier 1 – IT Tech

McMillan Consulting
09.2022 - 12.2024

Laborer

Nevada Carpet Contracting
06.2022 - 07.2022

High School Diploma -

Awaken Christian Academy