Jacob Merlo

• Managed a territory of 157 off premise accounts.Achieving 15% growth in sales within the first 6 months. Added 35 new accounts.

• Built and maintained strong customer relationships, leading to 900 new product placements.

• Collaborated with internal teams and buyers to resolve order issues, ensuring 100% fulfillment rates and increasing customer satisfaction.

• Consistently exceeded sales targets by leveraging account-specific strategies and executing on promotional plans.

• Participated in 40 industry events building brand awareness and cultivating leads.

• Coached 6 teams made up of 75 players. increasing win percentage by 20% over two seasons.

• Designed and led training sessions focused on player development, teamwork, and performance tracking.

• Coordinated communication with parents and club staff, maintaining a 95 % of players year-over-year.

increased store sales by 30% year over year through staff training, upselling techniques, and curated promotional campaigns.

• Mentored a team of 6 sales associates leading to a 50% improvement in team performances and customer service ratings.

• Monitored inventory and negotiated with suppliers to maintain optimal stock levels while reducing waste by 20%.

• Implemented a customer loyalty strategy that grew repeat business by 10% over 10 months• Trained new hires on product knowledge and compliance protocols, improving operational efficiency.

Competed at a high level in an international environment, developing discipline, teamwork, and leadership.

• Assisted with coaching, game analysis, and peer mentoring, contributing to team development both on and off the field