Dynamic professional with experience in customer service and operational efficiency. Expertise in multi-tasking and time management fosters improved team dynamics and customer satisfaction. Committed to delivering quality service and driving sales growth.
Overview
6
6
years of professional experience
Work History
Sales Associate
Lithia Ford of Roseburg
Roseburg, OR
09.2025 - 01.2026
Assisted customers in selecting vehicles that matched their needs and preferences.
Maintained knowledge of inventory to provide accurate information to customers.
Demonstrated vehicle features and capabilities during test drives to enhance customer experience.
Collaborated with team members to achieve daily sales targets and improve service quality.
Participated in product training sessions to stay updated on new models and promotions.
Table Games Dealer
Seven Feathers Casino & Resort
Canyonville, OR
06.2025 - 09.2025
Dealt various table games, ensuring adherence to rules and regulations.
Provided exceptional customer service, enhancing guest experience during gameplay.
Monitored game integrity, detecting and reporting irregularities promptly.
Managed cash transactions accurately, maintaining accountability for chips and payouts.
Technician/Manager
Valvoline Instant Oil Change
Roseburg/Florence/Eugene, OR
07.2020 - 01.2025
Performed oil changes and fluid top-offs efficiently, adhering to safety protocols and quality standards.
Maintained cleanliness and organization of service area, enhancing workflow and client experience.
Trained new technicians on equipment usage, safety procedures, and customer service practices.
Assisted in streamlining service processes, reducing wait times while maintaining high service quality.
Collaborated with team members to optimize inventory management and supply ordering processes.
Led initiatives for continuous improvement in operational efficiency and customer satisfaction within the shop environment.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.