Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jacob Nelson

American Fork,UT

Summary

Great at communicating with other team members. Strong ability to help customers with any questions or problems they have, and willing to learn more to continue to help them to the best of my ability. Good under stressful situations, especially when customers are frustrated.


I also played football for 11 years for American Fork. I was pulled up to play on JV my sophomore year. My junior and senior year I played varsity. I had multiple scholarship offers to go play football at small schools.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Cal Ranch
03.2025 - 06.2025
  • Assisted customers with lifting heavy product
  • Stocked the animal feed
  • Answered any questions customers had about certain feeds, and/or animal products
  • Operated a forklift
  • Minimally worked with hand tools
  • Helped customers locate product concerning pets. Food, medicine, toys, housing, bedding

Customer Service Associate

Walgreens
12.2022 - 02.2025
  • Assisted customers everyday with locating product and any questions about them
  • Answered the phone
  • Worked the registers and checked out customers
  • Worked with coworkers to best avoid long wait times
  • Listened to customers and their concerns and complaints

Education

Associate of Science - Nursing

Snow College
Ephraim, UT
05-2027

American Fork Highschool
American Fork, UT
05-2025

Skills

  • Customer service
  • Customer support
  • Problem resolution
  • Team collaboration
  • Cash handling
  • Heavy lifting

Languages

English
Native or Bilingual

Timeline

Customer Service Associate

Cal Ranch
03.2025 - 06.2025

Customer Service Associate

Walgreens
12.2022 - 02.2025

Associate of Science - Nursing

Snow College

American Fork Highschool
Jacob Nelson