Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Jacob Olean

Lake Mary,FL

Summary

Hardworking employee enthusiastic about learning the business field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Detail oriented, self-starter who thrives under pressure.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesperson

Seminole Harley Davidson
11.2023 - Current
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Averaged top 3 in sales, selling over 40 units.

Supervisor

Consolidated Electric Distributors
05.2023 - 10.2023
  • Oversaw daily operations of location, ensuring smooth workflow and timely completion of tasks.
  • Lead team of 4 to over $2 million in gross sales during first year of location operation.
  • Set prices, managed warehouse and sales operations, and team building.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Management Trainee

Consolidated Electric Distributors
05.2022 - 05.2023
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Used company reports to analyze sales, gross profit and inventory activities.
  • Acted with integrity, honesty and knowledge to promote culture of company.
  • Analyzed sales data for accurate forecasting, enabling proactive adjustments to strategy as needed for maximum revenue generation.
  • Managed special orders from well over 40 phone calls daily.

Zamboni Operator

City Of Gunnison
09.2018 - 05.2022
  • Enhanced ice quality by operating Zamboni machine efficiently and maintaining consistent ice resurfacing patterns.
  • Worked closely with management to identify areas needing improvement within facility's overall maintenance program.
  • Ensured safety of patrons by adhering to proper procedures during ice resurfacing tasks.
  • Contributed to positive customer experiences by providing smooth, clean ice surfaces for skaters and events.
  • Handled emergency situations calmly and efficiently, coordinating with other team members as needed.
  • Completed over 600 Zamboni ice resurfaces.

Education

Bachelor of Arts - Business Management

Western Colorado University
Gunnison, CO
05.2022

High School Diploma -

Falcon High School
Peyton, CO
05.2018

Skills

  • Customer Relationship Building

  • Customer Engagement

  • CRM Mining

  • Cold Calling

  • Objection handling

  • Needs analysis

  • Prospecting clients

  • Sales Pipeline Management

  • Account Management

  • Complex Problem-Solving

  • Strategic Planning

  • Customer Retention

Certification

  • Certified Master Sales at Harley Davidson - December 2023
  • Certified Take-Off's and SPJ strategist, Schneider Electric - May 2023
  • Certified Enterprise Design Thinking Co-Creator, IBM - November 2021
  • Certified Enterprise Design Thinking Practitioner, IBM - August 2021

Hobbies

  • Hunter/Fisherman
  • Harley Enthusiast
  • Motocross/Off-Road Racing

Timeline

Salesperson

Seminole Harley Davidson
11.2023 - Current

Supervisor

Consolidated Electric Distributors
05.2023 - 10.2023

Management Trainee

Consolidated Electric Distributors
05.2022 - 05.2023

Zamboni Operator

City Of Gunnison
09.2018 - 05.2022

Bachelor of Arts - Business Management

Western Colorado University

High School Diploma -

Falcon High School

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Jacob Olean