Jacob Ortega
Fresno,Ca.
Summary
I am a consistently hard worker who works well in a team environment. Every job I've worked so far has required me to keep my head on a swivel and multitask in order to succeed. I pride myself on my high work ethic and my drive to do the best job I possibly can do. I am no stranger to customer service and communication as well as lifting and organizing heavy objects. I am a viable asset to any team/work environment that is willing to have me.
Overview
6
6
years of professional experience
Work History
Server
Sequoia Brewing Company
05.2022 - 02.2025
- Accurately taking food and beverage orders, communicating clearly with the kitchen, and delivering dishes to tables efficiently.
- Setting tables with proper place settings, maintaining cleanliness throughout the meal, and clearing plates promptly.
- Thorough understanding of the restaurant menu, including ingredients, specials, and dietary restrictions to answer guest questions.
- Greeting guests warmly, providing attentive service, addressing concerns promptly, and ensuring a positive dining experience.
Warehouse Associate
Amazon
07.2021 - 02.2022
- Offloading Amazon merchandise trucks, deciphering work orders, locating stock, and gathering items for shipment
- Ensuring that production and shipping schedules are well-coordinated and in strict compliance with time constraints
- Ensuring that stocks and inventory are well-organized and maintained
- Examining and inspecting products for defects and damages
- Being extra aware of my surroundings as to not harm anyone as well as keep merchandise safe for customers
Tech Consultant
Target
04.2020 - 04.2021
- Create a welcoming experience by authentically greeting all guests
- Engage with guests which includes asking questions to better understand their specific needs
- Drive the total electronics business (TV and Home Electronics, Imaging and office, Portable Electronics, Mobile/Accessories, Video Games)
- Receive incoming stock and unload all tech products to the floor in a timely manner
- Always demonstrate a culture of ethical conduct, safety and compliance
Student Aide
Fresno City College
08.2019 - 03.2020
- Answering phone calls , setting appointments to meet with counselors, give advice and redirect students to appropriate departments.
- Filing and organizing paperwork during downtime.
- Helping set up and tear down during school events.
Education
Sanger High School
Sanger, CaSkills
- Communication Skills
- Organizational Know-How
- Team Player
- Problem Solver
- Attention to Detail
- Responsibility
- Heavy Lifting
- Customer Service and Rapport
- Warehouse Operations
- Time Management
- Order Picking
Timeline
Server
Sequoia Brewing Company
05.2022 - 02.2025
Warehouse Associate
Amazon
07.2021 - 02.2022
Tech Consultant
Target
04.2020 - 04.2021
Student Aide
Fresno City College
08.2019 - 03.2020
Sanger High School
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