Summary
Overview
Work History
Education
Skills
Greenwood Fire Cadet
Timeline
Server

Jacob Phillips-Harlow

Indianapolis,IN

Summary

Compassionate and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Server

Red Lobster Restaurant
Indianapolis, IN
01.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.

Sales Associate

Menards Hardware
Indianapolis, IN
01.2020 - 01.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Power Washer

Robert Lunsford
Indianapolis, IN
05.2020 - 09.2020
  • Drove flatbeds and moved trailers to and from work sites.
  • Cleaned debris and waste materials from job site.
  • Completed scheduled maintenance of equipment by power washing, scrubbing and sweeping.
  • Cleaned windows, gutters, roofs and other surfaces by power washing or pressure washing.

Package Handler

FedEx
Indianapolis, IN
06.2019 - 12.2019
  • Assembled, sealed and loaded packages into correct trucks.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Removed debris and hazardous materials from packing area to avoid contamination.

Line Cook

Tried & True Alehouse
Indianapolis, IN
07.2018 - 06.2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Grilled meats and seafood to customer specifications.

Education

High School Diploma -

Center Grove High School
Greenwood, IN
05.2019

Skills

  • Cool Under Pressure
  • Customer Service and Rapport
  • High-Energy and Stamina
  • Ability to Lift 30 Pounds
  • PPE Guideline Compliance
  • Team Player
  • Active Listening
  • Critical Thinking
  • Compassion

Greenwood Fire Cadet

I was a Greenwood Fire Cadet in high school, Beginning in January 2018 until May 2019 I learned to work with my squad and leadership values. Learning skills such as taking a persons blood pressure, teamwork, as well as multiple ride outs, and realizing the work it takes to be a successful EMT or Firefighter.

Timeline

Server

Red Lobster Restaurant
01.2022 - Current

Power Washer

Robert Lunsford
05.2020 - 09.2020

Sales Associate

Menards Hardware
01.2020 - 01.2021

Package Handler

FedEx
06.2019 - 12.2019

Line Cook

Tried & True Alehouse
07.2018 - 06.2019

High School Diploma -

Center Grove High School

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Jacob Phillips-Harlow