Jacob Reiland
Chipotle Mexican Grill
PITTSBURGH,PA
10
years of professional experience
Dynamic training manager with a focus on effective communication, employee engagement, and coaching techniques. Proven ability to enhance staff development and execute excellent training processes. Ability to adapt to changes to ensure the desired result is still achieved.
Work History
Certified Training Manager
2 Years 7 Months- Facilitated onboarding sessions for new employees, ensuring compliance with operational standards.
- Fostered a positive learning environment that encouraged employee engagement and skill development.
- Worked in five NROs, 4 as a TCit before becoming validated and my last one in Chippewa as a validated TC.
- Achieved Restaurateur during my time working NRO's and developed sustainability in my restaurant.
- Achieved Certified Training Manager.
Partner
3 Years 5 Months- Led team in daily operations, enhancing workflow efficiency and maintaining high service standards.
- Streamlined inventory management processes, reducing waste and optimizing supply chain logistics.
- Worked shoulder to shoulder with their Vice president of restaurant excellence, Corbin Nicholas, to open multiple locations for the company.
- Supported in developing and rolling out their DML KDS systems as they grew the digital business.
- Supported the development and implementation of their checklist systems and other training tools.
General Manager
4 Years- Advanced from crew member to General Manager in under three years, gaining comprehensive experience across all leadership levels.
- I worked an NRO as an Apprentice in Murrysville, Pa.
- I supported three other NROs as a trainer during my time with Chipotle.
Education
High School Diploma
Skills
Training implementation
Training facilitation
Employee development
Coaching methods
Training oversight
Coaching techniques
Coaching and mentoring
Training program design
Problem-solving
Effective communication
Customer service
Teamwork
Timeline
Certified Training Manager
Chipotle Mexican Grill
01.2024 - CurrentRead More
Partner
Piada Italian Street Food
08.2020 - 01.2024Read More
General Manager
Chipotle Mexican Grill
08.2016 - 08.2020Read More
Ringgold
High School Diploma
Read More