Jacob Rosales
Menifee,CA
Summary
I am a hard working, observant, and diligent. I'm adaptable and use my experience from my work past to ensure each and every client I receive is completely satisfied. I have managed some of my co-workers, handled even the highest amounts of cash, and maintained a professional and accurate attitude. I am an amazing team player and I always keep a great work environment. I pride myself on my tolerance and the education and experience I have received to make me who I am today!
Overview
5
5
years of professional experience
Work History
Operations Associate
Sephora
Temecula, CA
11.2024 - Current
- Assisted in daily operations by coordinating product displays and ensuring store standards were met.
- Supported training initiatives for new associates, creating a collaborative team environment.
- Filled gaps when need in other departments (Online orders, Cashiering, Cleaning)
- Stayed attentive and ready for any objective.
Beauty Advisor
Ulta
Menifee, CA
11.2022 - 11.2025
- Provided personalized product recommendations to enhance customer satisfaction and loyalty.
- Maintained in-depth knowledge of beauty trends and products to support client inquiries effectively.
- Assisted clients with skincare consultations, ensuring tailored solutions for diverse skin types.
- Collaborated with team members to create visually appealing merchandise displays that attracted customers.
Service Champion
Taco Bell
Menifee, CA
04.2021 - 10.2022
- Trained and mentored team members on customer service best practices.
- Managed cash handling procedures to ensure accuracy and accountability.
- Resolved customer complaints effectively, improving satisfaction.
Education
High School Diploma -
Heritage High School
Menifee, CASkills
- Customer service
- Verbal and written communication
- Deadline management
- Cash handling and counting
- Staying attentive and perceptive
- People person
Timeline
Operations Associate
Sephora
11.2024 - Current
Beauty Advisor
Ulta
11.2022 - 11.2025
Service Champion
Taco Bell
04.2021 - 10.2022
High School Diploma -
Heritage High School