Jacob Sorensen
Seabeck,WA
Summary
Proven Automotive Technician with +9 years of experience and a solid background at Heartland Toyota, showcasing expertise in troubleshooting and diagnostics alongside exceptional verbal and written communication skills. Excelled in delivering fast, accurate repairs and maintaining high safety standards, while demonstrating a strong work ethic and a commitment to quality assurance. Achieved seamless collaboration and customer satisfaction through adept relationship management.
Overview
8
8
years of professional experience
Work History
Master Automotive Technician
Heartland Toyota
Bremerton, WA
03.2017 - Current
- Retrieved codes from onboard computers utilizing specialized software programs.
- Documented all service information accurately within the electronic database system.
- Repaired various types of engine failures including head gaskets, timing belts, water pumps and fuel injectors.
- Researched technical bulletins issued by manufacturers in order to stay up-to-date on current technologies.
- Performed complex diagnostic tests on vehicles to identify and resolve mechanical, electrical and computer-related issues.
Automotive Technician
Heartland Toyota
Bremerton, WA
03.2017 - 10.2023
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Maintained certifications and completed training on systems and components.
- Conveyed troubleshooting diagnosis to customer and outlined proposed repair plan and associated costs.
- Monitored shop equipment to maintain safe working condition.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
Education
Associate of Applied Science -
Shoreline Community College
Seattle, WA03.2020
Some College (No Degree) - General Studies
Bellevue College
Bellevue, WASkills
- Troubleshooting and Diagnostics
- Bay Maintenance
- Job Scheduling
- Maintenance Scheduling
- Verbal and Written Communication
- Safety Protocols and Procedures
- Quality Assurance
- Safety Awareness
- Inventory Auditing
- Strong Work Ethic
- Customer Relations
- ASE Certification
- Hybrid systems
- Body electrical systems
Timeline
Master Automotive Technician
Heartland Toyota
03.2017 - Current
Automotive Technician
Heartland Toyota
03.2017 - 10.2023
Associate of Applied Science -
Shoreline Community College
Some College (No Degree) - General Studies
Bellevue College
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