Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Spencer

Draper

Summary

Dedicated Sales Associate with proven expertise in customer service and sales. Known for building strong customer relationships and effectively resolving complaints, leading to increased sales and repeat business. I have a great passion and knowledge for the auto industry and believe that I can make a great addition to you're team.

Overview

7
7
years of professional experience

Work History

Sales Associate

RC Willey
Draper, UT
11.2021 - Current
  • Provided feedback on customer preferences to inform product offerings and improve sales tactics.
  • Conducted regular merchandise audits to ensure compliance with visual standards and inventory accuracy.
  • Resolved customer complaints efficiently, fostering positive relationships and repeat business opportunities.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

Sales Associate

Traverse Mountain Outlets
Lehi, UT
09.2019 - 10.2020
  • Assisted customers with product selection and inquiries to enhance shopping experience.
  • Managed inventory levels, ensuring stock availability and organization on sales floor.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling procedures.
  • Collaborated with team members to execute promotional displays and merchandising strategies.
  • Trained new associates on sales techniques, store policies, and customer service best practices.

Education

High School Diploma -

Lone Peak High School
Alpine, UT
05.2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Reliable and punctual
  • Goal oriented
  • Verbal/written communication
  • Client service
  • Conflict resolution
  • Sales expertise
  • Professional demeanor
  • Adapt to diverse groups
  • Inventory control

Timeline

Sales Associate

RC Willey
11.2021 - Current

Sales Associate

Traverse Mountain Outlets
09.2019 - 10.2020

High School Diploma -

Lone Peak High School