Jacob Squires
West Plains,MO
Summary
Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.
Overview
11
11
years of professional experience
Work History
Department Manager
Royal Oak Enterprises
06.2019 - Current
- Reduced operational costs through effective budget management and resource allocation.
- Increased productivity by identifying bottlenecks and implementing targeted solutions.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Assisted in talent acquisition efforts, hiring top candidates to strengthen the department''s capabilities.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
- Established clear performance expectations for staff members which led to increased accountability.
Restaurant Owner
Almost Famous BBQ And Catering
02.2013 - 12.2018
- Increased customer satisfaction by implementing high-quality service standards and staff training programs.
- Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
- Developed and executed marketing strategies to attract new patrons, resulting in higher foot traffic and improved revenue.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
- Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
- Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
- Streamlined back-of-house processes for improved kitchen efficiency, resulting in faster order preparation times without compromising quality standards.
- Effectively managed payroll responsibilities while adhering to budgetary constraints, promoting cost-effective staffing practices across all shifts.
- Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
- Negotiated favorable lease terms with property owners, securing prime location spots at reduced rental rates.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
Education
High School Diploma -
West Plains Sr. High School
West Plains, MO05.1999
Skills
- Sales Reporting
- QA
- Customer Service
- Employee Scheduling
- Performance Management
- Staff Management
- Training and Development
- Staff Hiring and Retention
Timeline
Department Manager
Royal Oak Enterprises
06.2019 - Current
Restaurant Owner
Almost Famous BBQ And Catering
02.2013 - 12.2018
High School Diploma -
West Plains Sr. High School
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